Participative leadership and service recovery performance: a moderated mediation model

MAS Khan, D Jianguo, S Jin, M Saeed… - Journal of Service …, 2023 - emerald.com
Purpose Using the conservation of resources (COR) theory, the present study aims to
examine the role of participative leadership in frontline service employees (FLEs)'service …

[PDF][PDF] Servant leadership's impact on trust, commitment, and performance in higher education

AA Sihombing, E Sari, H Abbas… - International Journal of …, 2024 - academia.edu
This research examined the relationship between servant leadership (SL), organizational
trust (OT), organizational commitment (OC), and task performance (TP). It employed a …

Environmentally specific servant leadership and voluntary pro-environmental behavior in the context of green operations: A serial mediation path

H Zafar, F Tian, JA Ho, G Zhang - Frontiers in psychology, 2022 - frontiersin.org
Green operations of organizations and enhancement of corporate social responsibility
hinges upon leaders. This study investigated the influential role performed by …

Humble leadership: elevating service recovery in hospitality

IA Elhadidy, Y Gao, OM Elnokrashy - Management Decision, 2024 - emerald.com
Purpose This study examines the impact of humble leadership on the service recovery
performance (SRP) of frontline service employees (FSEs) in the hospitality industry. It also …

Job Satisfaction and Associated Factors among Registered Nurses in Medical College Hospitals

S Ahmed, R Pookboonmee, P Orathai… - … Journal of Medical …, 2023 - search.proquest.com
Job satisfaction among registered nurses has become a burningmatter in the medicalcare
sectors, mainly for the public hospitalsin Bangladesh. Literature is evident that little is known …

Impact of Servant Leadership on Job Performance with Mediating Role of Trust and Moderating Role of Power Distance: A Case of Hospitals in Pakistan

K Malik, FA Wajidi, JA Soomro - Market Forces, 2023 - kiet.edu.pk
Job performance is essential for growth, especially in the service sector like hospitals. Apart
from other factors, the leadership style affects job performance and other organizational …

SERVANT LEADERSHIP: AN OVERVIEW AND BIBLIOMETRIC ANALYSIS

A Aditya, S Sopiah - … observer: Jurnal Penelitian Administrasi Publik (e …, 2022 - aksiologi.org
So far, many theories or styles of leadership have been developed, proposing different
leadership styles. One of the most interesting leadership styles and possibly becoming a …

The Role of Servant Leadership in Supporting the Health Workforce during COVID 19

AM Abdulai - Asian Journal of Medicine and Health, 2023 - eprints.go4mailburst.com
The COVID-19 pandemic has had a profound impact on healthcare workers worldwide.
These individuals have been on the front lines, risking their health and safety to care for …

Strategies for improving contextual performance in government employees: analyzing effects of servant leadership, person-environment fit, and emotional intelligence …

P Damayanti, A Kusmaningtyas… - Journal of International …, 2024 - ir.uitm.edu.my
Contextual performance refers to employee contributions and primary duties. These include
support, initiative, and active participation. This study discusses the effect of servant …

Servant Leadership Style in High Education Institutions: A Systematic Literature Review

V Dul, R Sam, S Hak, D Bou, S Vy… - European Journal of …, 2024 - ejceel.com
Servant leadership has gained recognition as a transformative approach in higher
education, prioritizing the needs of students, faculty, and staff while fostering an inclusive …