Omni-channel management in the new retailing era: A systematic review and future research agenda

YJ Cai, CKY Lo - International Journal of Production Economics, 2020 - Elsevier
Omni-channel retailing is a popular strategy in a new retailing era when digitalization, social
media, big data and other emerging technologies (eg, Artificial Intelligence (AI), virtual reality …

Accelerating retail supply chain performance against pandemic disruption: adopting resilient strategies to mitigate the long-term effects

M Sharma, S Luthra, S Joshi, A Kumar - Journal of Enterprise …, 2021 - emerald.com
Purpose Coronavirus disease 2019 (COVID-19) has disrupted global supply chains,
revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle …

Mobile payment and online to offline retail business models

SH Liao, LL Yang - Journal of Retailing and Consumer Services, 2020 - Elsevier
Mobile payments are services that use mobile devices to make payments. When
digitalization moves across channel boundaries, online to offline channel retail will expand …

Consumer's transition to online clothing buying during the COVID-19 pandemic: exploration through protection motivation theory and consumer well-being

IK Milaković, D Miocevic - … of Fashion Marketing and Management: An …, 2022 - emerald.com
Purpose By drawing on protection motivation theory, this study explores consumers'
motivation to engage in adaptive behaviour envisioned through a transition from offline to …

[PDF][PDF] Omnichannel in the fashion industry: A qualitative analysis from a supply-side perspective

C Lorenzo-Romero, ME Andrés-Martínez… - Heliyon, 2020 - cell.com
Currently, many companies are abandoning multichannel and turning to a much more
centralized model known as omnichannel, in order to gain a competitive advantage by …

Effects of BOPS implementation under market competition and decision timing in omnichannel retailing

C Ge, J Zhu - Computers & Industrial Engineering, 2023 - Elsevier
One of the most significant fulfillment paradigms is the buy online and pick-up-in-store
(BOPS) in omnichannel retailing. However, BOPS incurs many new operational challenges …

[PDF][PDF] Omnichannel retailing: a tale of three sectors

S Iglesias-Pradas, E Acquila-Natale… - Economic research …, 2022 - hrcak.srce.hr
Accelerated by the COVID-19 pandemic, the long-anticipated digital transformation of
traditional retail has become the new reality. Retailers are responding to changes in …

A combined benders decomposition and Lagrangian relaxation algorithm for optimizing a multi-product, multi-level omni-channel distribution system

A Hendalianpour, M Fakhrabadi… - Scientia …, 2022 - scientiairanica.sharif.edu
The development of supply chain distribution systems from single-to multi-channel networks
for delivering items to end customers has effected many changes in the retail sector …

Mobile payment in omnichannel retailing: dynamics between trust and loyalty transfer processes

LW Wu, YC Tang - Internet research, 2022 - emerald.com
Purpose This study presents an integrated research model to test the relationships between
trust in retailers, trust in mobile payment, loyalty to retailers and loyalty to mobile payment as …

Are global over-the-top platforms the destroyers of ecosystems or the catalysts of innovation?

M Shon, D Lee, JH Kim - Telematics and Informatics, 2021 - Elsevier
Global over-the-top (OTT) platforms such as YouTube and Netflix are gaining great
popularity worldwide. Although the entrance of global OTT platforms may undermine the …