Purpose Coronavirus disease 2019 (COVID-19) has disrupted global supply chains, revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle …
SH Liao, LL Yang - Journal of Retailing and Consumer Services, 2020 - Elsevier
Mobile payments are services that use mobile devices to make payments. When digitalization moves across channel boundaries, online to offline channel retail will expand …
IK Milaković, D Miocevic - … of Fashion Marketing and Management: An …, 2022 - emerald.com
Purpose By drawing on protection motivation theory, this study explores consumers' motivation to engage in adaptive behaviour envisioned through a transition from offline to …
Currently, many companies are abandoning multichannel and turning to a much more centralized model known as omnichannel, in order to gain a competitive advantage by …
One of the most significant fulfillment paradigms is the buy online and pick-up-in-store (BOPS) in omnichannel retailing. However, BOPS incurs many new operational challenges …
Accelerated by the COVID-19 pandemic, the long-anticipated digital transformation of traditional retail has become the new reality. Retailers are responding to changes in …
The development of supply chain distribution systems from single-to multi-channel networks for delivering items to end customers has effected many changes in the retail sector …
LW Wu, YC Tang - Internet research, 2022 - emerald.com
Purpose This study presents an integrated research model to test the relationships between trust in retailers, trust in mobile payment, loyalty to retailers and loyalty to mobile payment as …
M Shon, D Lee, JH Kim - Telematics and Informatics, 2021 - Elsevier
Global over-the-top (OTT) platforms such as YouTube and Netflix are gaining great popularity worldwide. Although the entrance of global OTT platforms may undermine the …