[HTML][HTML] Societal acceptance of urban drones: A scoping literature review

N Wang, N Mutzner, K Blanchet - Technology in Society, 2023 - Elsevier
The use of drones (or Unmanned Aerial Vehicles) in urban areas has emerged rapidly in the
last decade, and continues to expand at an unprecedented pace. Alongside these emergent …

Towards a unified model of consumers' intentions to use drone food delivery services

MK Leong, KY Koay - International Journal of Hospitality Management, 2023 - Elsevier
The aim of this study is to examine the factors influencing consumers' intentions to use drone
food delivery services drawing on four theories, namely the theory of planned behaviour …

The role of motivators, barriers, attractiveness, and positive emotions on consumers' intention to adopt and resist self-driving delivery robots

LY Koh, KF Yuen - Journal of Retailing and Consumer Services, 2024 - Elsevier
The use of autonomous robots has gained notion in the digital age and self-driving delivery
robots are no exception. Many countries have started trialing the use of self-driving delivery …

[HTML][HTML] Advancing Social Equity in Urban UAV Logistics: Insights from the Academic Literature and Social Media

D Zhang, PPJ Yang, JY Tsou - Drones, 2024 - mdpi.com
In recent years, the rapid growth of e-commerce and on-demand delivery services has
placed a significant strain on urban logistics systems. Technological advances such as …

Increasing the intention of Gen Zers to adopt drone delivery services based on a three-step decision-making process

C Chen, M Nakayama, P Ractham - Cogent Business & …, 2023 - Taylor & Francis
Generation Zers are digital natives who may be early adopters of drone delivery services for
e-commerce. Therefore, e-commerce vendors must understand what causes Gen Zers to …

Adoption behavioural intention of robots in last mile food delivery: The importance of environmental friendliness and moderating impacts of privacy and security …

M Zibarzani, RA Abumalloh, M Nilashi - Research in Transportation …, 2024 - Elsevier
The use of autonomous delivery robots (ADRs) in last-mile delivery, as an emerging
innovation, could have drastic implications for businesses and customers. This study adapts …

Urban air mobility for time-sensitive goods with explicit customer preferences: A case study on Chengdu

B Zhao, Y Suo, L Tang, C Li, M Fu, L Huang - Journal of Air Transport …, 2024 - Elsevier
The technological innovation has gradually turned UAV delivery services in urban areas into
a reality. As crucial stakeholders, urban residents have a growing demand for goods …

Consumers' perceptions of the environmental and public health benefits of last mile drone delivery

S Leon, C Chen, A Ratcliffe - International Journal of Logistics …, 2024 - Taylor & Francis
ABSTRACT Using Technology Acceptance Model, Theory of Planned Behavior, and Privacy
Calculus as theoretical frameworks, this study examined environmental and public …

Consumer Preferences and Barriers in the Adoption of Drone Delivery Services: A Comprehensive Analysis

M Dabić, JJ Ferreira, JM Lopes… - IEEE transactions on …, 2024 - ieeexplore.ieee.org
Drone parcel delivery is an emerging topic with drone suppliers and retailers concerned due
to their challenges and implications. Despite the many advantages associated with the …

Privacy concerns in mobile technology: Can interactivity reduce friction?

Y Jung, JA Bao, MP Norman, SS Sundar - Computers in Human Behavior, 2025 - Elsevier
Many, if not most, mobile applications tend to elicit personal information from users to offer
personalized services. However, users may not be comfortable with such intrusiveness and …