[PDF][PDF] Application of the user centered design method to evaluate the relationship between user experience, user interface and customer satisfaction on banking …

S Frans, MRTD Dominica, IK Lucky… - Jurnal Informasi …, 2024 - repository.untagsmg.ac.id
The aim of this research is to evaluate user satisfaction through UI/UX design in mobile
banking and find out what kind of UI/UX appearance users want using the user-centered …

Exploring role of technology performance expectancy, application effort expectancy, perceived risk and perceived cost on digital behavioral intention of GoFood users

H Tannady, CS Dewi - Jurnal Informasi Dan Teknologi, 2024 - jidt.org
In the current era of globalization, organizational culture cannot be separated from Human
Resources, which is one of the main elements that occupies an important and strategic …

The Measurement Analysis of Online Service Quality Toward State Banking Customers Using Structural Equation Modeling

F Sudirjo, LKC Dewi, WD Febrian, I Sani… - Jurnal Informasi Dan …, 2024 - jidt.org
The purpose of this study is to evaluate the level of customer care offered online so that
users can keep using the e-banking system as they see fit. In order to gather data for e …

Model Logistic Service Quality Terhadap Kepuasan Pelanggan Dan Loyalitas Pelanggan Dengan Menggunakan Metode Stuctural Equation Modelling Pada Kantor …

NK Dewi, A Ariffien, ED Sparingga - Jurnal Informasi dan Teknologi, 2023 - jidt.org
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas layanan logistik
terhadap kepuasan dan loyalitas pelanggan, juga evaluasi untuk meningkatkan kualitas …

Comparison Analysis of Service Performance Using Kruskal Wallis-Friedman Test to Minimize Waiting Time in Toll Gate System

SS Wahyuningsih, TI Fajri, CS Octiva… - Jurnal Informasi dan …, 2023 - jidt.org
The purpose of this study is to compare how well conventional, automatic, and OBU toll
gates perform in terms of service. The author of this study employed two data collection …

Analysis of Factors That Influence Continuance Use Intention of Mobile Banking Users Using Expectation Confirmation Model

R Ginting, A Soeprapto, PM Akhirianto… - Jurnal Informasi dan …, 2023 - jidt.org
This research aims to see the results of the level of measurement of continuity of use
intention in mobile banking and what variables have an influence. This study uses a …

Analysis of The Effect of Price Discount On Technology Perceived Quality, Technology Perceived Value and Perceived Savings on Intention To Use Digital Payment …

RSB Butar, D Dharmawan, D Amelia… - Jurnal Informasi dan …, 2023 - jidt.org
The purpose of this study is to examine how consumers' purchase intentions are affected by
price discounts by examining how they are regarded to be beneficial, valuable, and high …

Role of Influencer and Service Excellent on Brand Performance in Healthcare Industries

H Taka - Journal of Current Research in Business and …, 2024 - jcrbe.org
From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

THE INFLUENCE OF VISUAL ELEMENTS AND EASE OF USE ON PURCHASE DECISIONS THROUGH TIKTOK SHOP AMONG GEN Z

E Kaseger, FG Worang… - Jurnal EMBA: Jurnal Riset …, 2024 - ejournal.unsrat.ac.id
This study aims to test the influence of visual elements and ease of use on purchase
decision partially and simultaneously. Data were collected through a questionnaire method …

The Influence of Perceived Trust, Information Literacy and Perceived Validity on Netizens' Perception That social media is an Appropriate Instrument for The …

S Frans, N Galih, W Teguh… - Jurnal Informasi Dan …, 2024 - repository.untagsmg.ac.id
The purpose of this study is to ascertain how information literacy, perceived validity, and
perceived trust of the variables affect people's adoption of social media as a vehicle for …