We consider the task of detecting contractual obligations and prohibitions. We show that a
self-attention mechanism improves the performance of a BILSTM classifier, the previous …

This paper describes the experimental setups and the evaluation results of the sixth Dialog
System Technology Challenges (DSTC6) aiming to develop end-to-end dialogue systems …

Recently, intelligent dialogue systems have shown promise in terms of reducing the load of
human customer care agents and decreasing user wait times. In some cases, these systems …

In dialogues between robots or computers and humans, dialogue breakdown analysis is an
important tool for achieving better chat dialogues. Conventional dialogue breakdown …

One of the principal problems of human-computer interaction is miscommunication.
Occurring mainly on behalf of the dialogue system, miscommunication can lead to dialogue …

The task of detecting dialogue breakdown, the aim of which is to detect whether a system
utterance causes dialogue breakdown in a given dialogue context, has been actively …

When Dialogue Systems (DS) face real usage, a challenge to solve is managing unforeseen
situations without breaking the coherence of the dialogue. One way to achieve this is by …

The rapid growth of intelligent chatbots as conversational agents with the assistance of
artificial intelligence has recently attracted much research attention. The major role of a …

Recently, the chatbot has evolved into a trending topic in the area of computer science. The
rapid growth of intelligent chatbots as conversational agents with artifcial intelligence has …

Conversational agents (CAs) have been widely used for many domains, such as healthcare,
education, and business. One main category of CAs is task-oriented CAs, which aim to help …