A mediation effect of new public management on the relationship between intelligence, leadership, HR quality and performance of local government employees in …

H Hamid, M Haming, B Semmaila… - Management Science …, 2020 - m.growingscience.com
The emergence of New Public Management (NPM) phenomenon creates a new discourse
that attracts the attention of human resource management experts around the world …

Improving Public Service Quality: Optimalization Strategies for Sub-District Government Office in Ambon City

P Sahetapy, A Bahasoan - Jurnal Studi Ilmu Pemerintahan, 2023 - jurnal-umbuton.ac.id
This research focuses on optimizing public service quality provided by the Teluk Ambon Sub-
District Government Office in Ambon City. A descriptive approach with qualitative and …

Strategic Insights: Navigating Digital Transformation And Customer-Centricity For Enhanced Business Success

P Gültaş - InTraders International Trade Academic Journal, 2023 - dergipark.org.tr
This paper examines the impact of digital transformation and customer-centricity on the
processes businesses use to create customer value in today's business world. It discusses …

Evaluation of Reinventing Government Policy on Financial Management Performance of Education Public Service Agencies on Ministry of Transportation

ES Prihartanti, MZ Hamzah, E Sofilda - Proceedings, 2022 - mdpi.com
The objectives of this research are (1) to analyze and assess the level of interest or
expectations of the government, the management of the Public Service Agency (PSA), and …

Quality of Fisheries Investment License Services in Donggala District Investment & PTSP

A Irma - Publik (Jurnal Ilmu Administrasi), 2021 - journal.umgo.ac.id
Various stories experience the community complained about the services that have been
provided by the Door Integrated Investment and Licensing Office (DPMPTSP) of Donggala …

Implementation of Bureaucracy Reform Through Implementation of Apparatus Human Resources Management Towards Society Bureaucracy 5.0

R Romdana - Jurnal Education and Development - neliti.com
The utilization of technology in dealing with various problems in the noble public sector is
carried out through society 5.0. This causes the need for multiple changes in the …