Generally speaking, customer loyalty means the intention of repurchasing products and
services, and this is the goal of industry or loyalty is a deeply held commitment to re-buy or …

Trust is an essential factor in online and offline transactions. However, the role of customer
trust has received limited attention in the home-sharing economy. Drawing on the revised …

Purpose: This research aim to investigate the influence of service quality attributes towards
customers' loyalty on health insurance products. In addition, this research also tested the …

Indonesia's fast-growing digital payment industry is encouraging the emergence of new
players. In a highly competitive industry and accompanied by COVID-19, e-wallet service …

Loyalty programs are becoming one of the most influencing factors for the increase of
company profit. A loyalty program is an integrated system of marketing actions that aims to …

Günümüzde sosyal medya teknolojisinde yaşanan hızlı gelişmelerle beraber, işletmeler
pazarlama plan ve faaliyetlerini yeniden tanımlamaya başlamıştır. Sosyal medya siteleri …

Companies are constantly trying to maintain customer trust and loyalty in an effort to
preserve business sustainability. Implementing environmental concerns in the form of …

The study utilized the descriptive-correlational research design. It evaluated customer
satisfaction and loyalty in the context of various small, micro, and medium-sized businesses …

Günümüzde teknoloji alanında yaşanan hızlı gelişmelerle beraber, işletmelerin pazarlama
plan ve faaliyetleri bu doğrultuda yeniden şekillenmeye başlamıştır. Bu yeni şekillenme …

The purpose of this study was to examine the effect of service quality, perceived fairness of
price, and perceived cleanliness on customer loyalty of users of Asli Garut's hair service …