A systematic review of customer behavior in business-to-business markets and agenda for future research

RG Bilro, SMC Loureiro, P Souto - Journal of Business & Industrial …, 2023 - emerald.com
Purpose The purpose of this paper is to offer a comprehensive overview of current research
on customer behavior in the business-to-business (B2B) context and propose a research …

From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities

N Wang, L Wang, Z Ma, S Wang - Technological Forecasting and Social …, 2022 - Elsevier
Previous research has examined knowledge seeking behaviors and knowledge contribution
behaviors in online communities, but it is not clear what is the relationship between …

Linking big data analytical intelligence to customer relationship management performance

C Zhang, X Wang, AP Cui, S Han - Industrial Marketing Management, 2020 - Elsevier
This study investigates the driving forces of a firm's assimilation of big data analytical
intelligence (BDAI) and how the assimilation of BDAI improve customer relationship …

Examining the impact of upstream and downstream relationship stability and concentration on firms' financial performance

J Gu, X Shi, P Wang, X Xu - Journal of Business Research, 2022 - Elsevier
Maintaining a healthy buyer–supplier relationship enhances the competence of the firm and
the entire supply chain. This study examines the stability and concentration of both the …

The effects of supply chain governance on supply chain resilience based on information processing theory

Q Lu, Y Jiang, Y Wang - Industrial Management & Data Systems, 2024 - emerald.com
Purpose This study investigates the impact of supply chain governance (SCG, which
includes relational governance and contractual governance) on supply chain resilience …

Boundary spanner relational behavior and inter-organizational control in supply chain relationships

H Dekker, C Donada, C Mothe… - Industrial Marketing …, 2019 - Elsevier
Boundary spanner relational behavior is considered critical in the successful management
of buyer–supplier relationships and may help avoiding high costs of more formal inter …

Improving reverse supply chain performance: The role of supply chain leadership and governance mechanisms

ARM Mokhtar, A Genovese, A Brint, N Kumar - Journal of cleaner …, 2019 - Elsevier
Recently, a growing interest has been devoted to the role of buying firms in promoting
sustainability across supply chains. However, relatively little attention has been given to how …

Et-moone and marketing relationship governance: The effect of digital transformation and ICT during the COVID-19 pandemic

AA Alalwan, AM Baabdullah, YK Dwivedi… - Industrial Marketing …, 2021 - Elsevier
This study aims to examine the drivers and impact of et-moone on relational governance
within B2B relationships in the Arab Asian region. Building on commitment and trust theory …

Project governance mechanisms and the performance of software development projects: Moderating role of requirements risk

SU Haq, D Gu, C Liang, I Abdullah - International Journal of Project …, 2019 - Elsevier
Over the years, practitioners and academicians have been perplexed by low efficiency and
poor performance in IT projects. Previous studies have uncovered a variety of critical factors …

Entrepreneurial orientation and new venture resource acquisition: why context matters

M Yin, M Hughes, Q Hu - Asia Pacific Journal of Management, 2021 - Springer
Resource acquisition is vital for new venture survival and growth. However, surprisingly little
is known about how the entrepreneurial orientation (EO) of the new venture affects its …