Moral psychology was shaped around three categories of agents and patients: humans,
other animals, and supernatural beings. Rapid progress in artificial intelligence has …

The advancement of artificial intelligence (AI) technology and its applications has drastically
transformed consumer behavior (CB). As consumers interact with these applications on …

Artificial intelligence (AI) helps companies offer important benefits to consumers, such as
health monitoring with wearable devices, advice with recommender systems, peace of mind …

We develop a conceptual framework for collaborative artificial intelligence (AI) in marketing,
providing systematic guidance for how human marketers and consumers can team up with …

Companies have repeatedly launched Artificial Intelligence (AI) products such as intelligent
chatbots and robots with female names, voices, and bodies. Previous research posits that …

Several technological developments, such as self-service technologies and artificial
intelligence (AI), are disrupting the retailing industry by changing consumption and purchase …

Algorithms, increasingly used by brands, sometimes fail to perform as expected or, even
worse, cause harm, leading to brand harm crises. Algorithm failures are unfortunately …

Artificial intelligence (AI) is pervading the government and transforming how public services
are provided to consumers across policy areas spanning allocation of government benefits …

With the rapid development of artificial intelligence (AI), autonomous vehicles (AVs)
represent a major revolutionary trend leading to a long-term transition in mobility. Despite …

The safety of autonomous driving systems (ADS) has been attracting extensive attentions of
research and practice worldwide. One major concern on the existing ADS is the failure to …