Past, present, and future of anthropomorphism in hospitality & tourism: Conceptualization and systematic review

R Husain, VV Ratna, A Saxena - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
The employment of anthropomorphism in promotion has witnessed a notable surge in recent
times, surpassing prevous levels in the hospitality and tourism sectors. This research …

Houston, we have a problem!: The use of ChatGPT in responding to customer complaints

E Koc, S Hatipoglu, O Kivrak, C Celik, K Koc - Technology in Society, 2023 - Elsevier
This study aims to explore the use of ChatGPT-4 in generating management responses to
customer reviews or complaints posted on Tripadvisor. Customer reviews and management …

Integrated blockchain and internet of things in the food supply chain: Adoption barriers

S Kumar, RD Raut, N Agrawal, N Cheikhrouhou… - Technovation, 2022 - Elsevier
Blockchain (BLC) and the Internet of Things (IoT) are two emerging technologies that have
become popular among practitioners for improving the transparency, adaptability, and safety …

Impact of COVID-19 pandemic on perishable food supply chain management: a contingent Resource-Based View (RBV) perspective

M Sharma, H Alkatheeri, F Jabeen… - The International Journal …, 2022 - emerald.com
Purpose This study investigates the impact of supplier visibility on the adoption of
sustainable practices and supply chain performance. The paper applies contingent …

[HTML][HTML] Assessing citizens' behavior towards blockchain cryptocurrency adoption in the Mano River Union States: Mediation, moderation role of trust and ethical …

J Koroma, Z Rongting, S Muhideen, TY Akintunde… - Technology in …, 2022 - Elsevier
Digital transformation and technologies have drastically channeled innovative global market
trends from conventional commerce to digital currency. Therefore, this study examined the …

Moving towards industry 5.0 in the pharmaceutical manufacturing sector: Challenges and solutions for Germany

M Sharma, R Sehrawat, S Luthra… - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
Emergence of industry 5.0 facilitates real-time synchronisation of production processes,
which helps with the production of customized products. Although industry 5.0 can …

Navigating the tourism digital landscape: The interrelationship of online travel sites' affordances, technology readiness, online purchase intentions, trust, and E-loyalty

NSM Shariffuddin, M Azinuddin, NE Yahya… - Heliyon, 2023 - cell.com
This study investigates the relationship between online travel sites' affordances (OTSA),
technology readiness (TR), and their impact on tourists' online purchase intentions (OPI), as …

Analyzing the enablers of circular supply chain using Neutrosophic-ISM method: lessons from the Indian apparel industry

V Dohale, P Ambilkar, A Kumar, SK Mangla… - … International Journal of …, 2023 - emerald.com
Purpose This research identifies the enablers for implementing circular supply chains
(CSCEs) and analyzes interrelationships between them to quantify their driving and …

Rolling the Crypto Dice: The Interplay of Legal Environments, Market Uncertainty, and Gambling Attitudes on Users' Behavioral Intentions

AA Alsmadi, A Shuhaiber… - Human Behavior and …, 2023 - Wiley Online Library
The high volatility and inherent high‐risk nature of cryptocurrency investments promote the
study of the determinants of value perception and the various factors influencing individuals' …

[HTML][HTML] Sustainable crowdsourced delivery: A study of technological, health, value, and trust antecedents of consumer loyalty

KF Yuen, LY Koh, YQ Wong, X Wang - Journal of Cleaner Production, 2023 - Elsevier
Crowdsourced delivery has various advantages over conventional delivery methods,
including a decrease in emissions and road congestion. These benefits grow as consumer …