[HTML][HTML] The mediating role of customer trust on customer loyalty

N Nguyen, A Leclerc, G LeBlanc - 2013 - scirp.org
The review of the literature reveals various relationships between the constructs of social
identity, customer trust, and customer loyalty. Such results lead to questioning the nature of …

An examination of women's sport sponsorship: A case study of female Australian Rules football

A Morgan - Journal of Marketing Management, 2019 - Taylor & Francis
In recent years we have seen an increase in corporate and media interest in women's sport
leagues and events. Despite the increase in commercialism and professionalism of women's …

The influence of social identity on value perceptions and intention

M McGowan, E Shiu, LM Hassan - Journal of consumer …, 2017 - Wiley Online Library
Despite much research on consumers' brand identification, researchers remain divided
regarding the conceptualization of the dimensions underlying social identity and how these …

Put your money where your mouth is: Using deep learning to identify consumer tribes from word usage

P Gloor, AF Colladon, JM de Oliveira… - International Journal of …, 2020 - Elsevier
Internet and social media offer firms novel ways of managing their marketing strategy and
gain competitive advantage. The groups of users expressing themselves on the Internet …

能力还是热情? 广告诉求对消费者品牌认同和购买意向的影响

朱振中, 刘福 - 心理学报, 2020 - journal.psych.ac.cn
基于自我建构理论和情绪理论, 本文探讨了自我建构与广告诉求对品牌认同的交互作用,
影响机制及边界条件. 通过3 个实验, 我们发现对于独立自我建构的消费者来说 …

The inauthentic other: Social comparison theory and brand avoidance within consumer sub-cultures

R Charmley, T Garry, PW Ballantine - Journal of Brand Management, 2013 - Springer
Although much research has been conducted within the field of brand congruence and
positive self-concept construction, the scarcity of research on brand avoidance in general …

Beyond brand exposure: Measuring the sponsorship halo effect

L Vance, MM Raciti, M Lawley - Measuring Business Excellence, 2016 - emerald.com
Purpose Global spending on sponsorship continues to rise and many companies now
establish portfolios containing a range of sponsorships across sport, arts and cause-related …

An examination of employees' response to sponsorship: The role of team identification

A Demirel, J Fink, S McKelvey - Sport Marketing Quarterly, 2018 - search.proquest.com
Today, sponsorship is a widely-used marketing communications tool. While consumers'
responses to sponsorship have been extensively studied, little research has been …

[图书][B] Managing and leveraging events: Business and social dimensions

N Schulenkorf, K Schlenker, H Rammal, JW Peachey… - 2021 - taylorfrancis.com
This book explores and advances the latest concepts and developments in event
management theory and practice. Drawing on the ever-growing event management …

Psychological safety, contributions and service satisfaction of customers in group service experiences

VG Kuppelwieser, J Finsterwalder - Managing Service Quality: An …, 2011 - emerald.com
Purpose–This paper aims to demonstrate how psychological safety influences individual
contributions in customer groups where multiple customers co‐create a service experience …