Return management in e-commerce firms: A machine learning approach to predict product returns and examine variables influencing returns

A Mishra, P Dutta - Journal of Cleaner Production, 2024 - Elsevier
The advent of technology with internet penetration has led to exponential growth in sales
through online mediums worldwide. Although the growth has increased sales and created …

[HTML][HTML] Investigating Returns Management across E-Commerce Sectors and Countries: Trends, Perspectives, and Future Research

AB Stevenson, J Rieck - Logistics, 2024 - mdpi.com
Background: The systematic literature review with additional descriptive analysis at hand
focuses on analysing returns management in e-commerce, which is an increasingly critical …

A new demand function graph: Analysis of retailer-to-individual customer product supply strategies under a non-essential demand pattern

Z Zhuo, S Chen, H Yan, Y He - Plos one, 2024 - journals.plos.org
The core objective of a successful product supply strategy is to determine the mechanism
through which consumers' psychological effects influence customer demand. As stated in …

Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management

D Lopez-Lopez, MA Plaza-Navas… - Electronic Commerce …, 2024 - Springer
Recognizing the challenges identified in the vast literature exploring the intellectual
landscape of Online Reputation Management (ORM) in the realm of e-commerce, this study …

Digital Nudging to Reduce Online Returns: Can a Simple Picture Save the Environment?

C Rauh, C Straubert, E Sucky - 2024 - aisel.aisnet.org
The growth of e-commerce brings with it a new environmental challenge: product returns.
Based on the self-determination theory (SDT), we investigate whether digital nudging is a …

Promoting Sustainable Consumer Behavior in E-commerce: An Empirical Study on the Influence of Gamification on Consumers' Return Motivation

C Rauh, C Straubert, E Sucky - 2024 - scholarspace.manoa.hawaii.edu
An increasing number of product returns accompanies growing e-commerce sales, and is a
major burden for companies but also for the environment. This paper analyzes the effect of …

[PDF][PDF] Navegando por el panorama del comercio electrónico: grupos temáticos, puntos de inflexión intelectual y patrones de ruptura en la gestión de la reputación en …

Recognizing the challenges identified in the vast literature exploring the intellectual
landscape of Online Reputation Management (ORM) in the realm of e-commerce, this study …

A Study on the Assessment of the proposed DecoDream AR application using SWOT Analysis and the Six Thinking Hats

I Grace Lorraine, L Charlene Grazielle… - Proceedings of the …, 2024 - dl.acm.org
The study explores the challenges and opportunities in the online furniture and decor
shopping landscape, focusing on the innovative DecoDream AR application. As online …

Plan de marketing digital para un e-commerce B2C de productos electrónicos en Lima Metropolitana

AM Galarza Arce, J Echevarria Izaguirre - repositorioacademico.upc.edu.pe
El presente trabajo de suficiencia profesional se enfoca en el desarrollo de un plan de
marketing digital para InClick, este posee el objetivo de analizar la situación actual de la …

[引用][C] Optimierung des Retourenmanagements im E-Commerce durch Einsatz von Data-Mining-Techniken: Anwendungs-und praxisorientierte Forschung am …

AB Stevenson - Dissertation, Hildesheim, Universität …