Conceptualizing citizen-to-citizen (C2C) interactions within the E-government domain
Advances in technology increasingly empowered citizens to become active seekers and
even co-producers of e-government information and services rather than being only passive …
even co-producers of e-government information and services rather than being only passive …
The role of trust in e-Government effectiveness, operational effectiveness and user satisfaction: Lessons from Saudi Arabia in e-G2B
Electronic government (e-Government) systems are becoming an essential strategic tool in
the delivery of e-Government-to-Business services (e-G2B). The purpose of this research is …
the delivery of e-Government-to-Business services (e-G2B). The purpose of this research is …
Street-level algorithms and AI in bureaucratic decision-making: A caseworker perspective
A Ammitzbøll Flügge, T Hildebrandt… - Proceedings of the ACM …, 2021 - dl.acm.org
Studies of algorithmic decision-making in Computer-Supported Cooperative Work (CSCW)
and related fields of research increasingly recognize an analogy between AI and …
and related fields of research increasingly recognize an analogy between AI and …
Disempowered by data: Nonprofits, social enterprises, and the consequences of data-driven work
Organizations across many sectors are under intense pressure to become data-driven. Yet,
for mission-driven organizations, the path to becoming and value of being data-driven is not …
for mission-driven organizations, the path to becoming and value of being data-driven is not …
Determinants of satisfaction among social entrepreneurs in e-Government services
Abstract Information Technology–enabled e-Governance outlets are being increasingly
used in developing economies to facilitate the delivery of e-Government services. These …
used in developing economies to facilitate the delivery of e-Government services. These …
Unpacking invisible work practices, constraints, and latent power relationships in child welfare through casenote analysis
Caseworkers are trained to write detailed narratives about families in Child-Welfare (CW)
which informs collaborative high-stakes decision-making. Unlike other administrative data …
which informs collaborative high-stakes decision-making. Unlike other administrative data …
Algorithmic harms in child welfare: Uncertainties in practice, organization, and street-level decision-making
Algorithms in public services such as child welfare, criminal justice, and education are
increasingly being used to make high-stakes decisions about human lives. Drawing upon …
increasingly being used to make high-stakes decisions about human lives. Drawing upon …
Revisiting the first-level digital divide in the United States: Gender and race/ethnicity patterns, 2007–2012
C Campos-Castillo - Social Science Computer Review, 2015 - journals.sagepub.com
With the narrowing of Internet access divide, researchers have focused on Internet usage,
taking for granted access issues. However, questions remain regarding who has Internet …
taking for granted access issues. However, questions remain regarding who has Internet …
Citizens' information behavior in relation to electronic-government services: a systematic review
M Hertzum - Journal of Documentation, 2022 - emerald.com
Purpose Government information and services are increasingly delivered online through the
Internet or other digital means. To benefit citizens, such electronic government (e …
Internet or other digital means. To benefit citizens, such electronic government (e …
Investigating the role of intermediaries in adoption of public access outlets for delivery of e-Government services in developing countries: An empirical study
The study investigates the role of intermediaries in influencing the adoption of public access
outlet that are being set up for delivery of e-Government services, especially in rural areas …
outlet that are being set up for delivery of e-Government services, especially in rural areas …