Abstract Since the New Administration perspective was introduced by Dwight Waldo, equity
has played a key role in public administration and public policy studies. Much research has …

Based on a systematic review of 119 articles and working papers, we provide an overview of
how administrative burdens in citizen–state interactions have been studied since the …

This article develops the concept of racialized burdens as a means of examining the role of
race in administrative practice. Racialized burdens are the experience of learning …

Administrative burdens in citizen-state interactions are increasingly gaining attention in both
research and practice. However, being a relatively young research field, there is still …

Public services represent a key means by which societies seek to reduce inequalities.
However, some people may experience administrative procedures as more burdensome …

Administrative literacy is the capacity to obtain, process, and understand basic information
and services from public organizations needed to make appropriate decisions. Citizens' …

State actions impact the lives of citizens in general and government benefit recipients in
particular. However, little is known about whether experiences of psychological costs among …

Utilizing a statewide survey and administrative data, we explore how state-imposed burdens
are translated by street-level bureaucrats (SLBs) into frontline practices that may alleviate or …

Through the lens of administrative burden and ordeals, we investigate challenges that low‐
income families face in accessing health and human services critical for their children's …

This study examines how individuals assess administrative burdens and how these views
change over time within the context of the Special Supplemental Nutrition Assistance …