A Kirmani, AR Rao - Journal of marketing, 2000 - journals.sagepub.com
Recent research in information economics has focused on signals as mechanisms to solve problems that arise under asymmetric information. A firm or individual credibly …
S Tirunillai, GJ Tellis - Journal of marketing research, 2014 - journals.sagepub.com
Online chatter, or user-generated content, constitutes an excellent emerging source for marketers to mine meaning at a high temporal frequency. This article posits that this …
A Parment - Journal of retailing and consumer services, 2013 - Elsevier
This paper presents some significant empirical findings about generational cohorts and their shopping behavior. Marketing has long relied on the use of market segmentation. While birth …
This research documents a substantial disconnect between the objective quality information that online user ratings actually convey and the extent to which consumers trust them as …
NN Ho-Dac, SJ Carson, WL Moore - Journal of marketing, 2013 - journals.sagepub.com
Research has shown brand equity to moderate the relationship between online customer reviews (OCRs) and sales in both the emerging Blu-ray and mature DVD player categories …
Online markets pose a difficulty for evaluating products, particularly experience goods, such as used cars, that cannot be easily described online. This exacerbates product uncertainty …
R Huang, E Sarigöllü - Journal of business research, 2012 - Elsevier
Combining survey data with real-market data, this research investigates brand awareness from three perspectives. This study examines the relation between brand awareness and …
Case Study Research: Theory, Methods and Practice looks at the research processes involved in conducting methods including participant observation, fuzzy set social science …
PN Golder, D Mitra, C Moorman - Journal of marketing, 2012 - journals.sagepub.com
Quality is a central element in business strategy and academic research. Despite important research on quality, an opportunity for an integrative framework remains. The authors …