People are susceptible to an array of cognitive biases, which can result in systematic errors
and deviations from rational decision making. Over the past decade, an increasing amount …

Micro-learning is an educational teaching method used to train users on multiple platforms.
This article will provide a brief introduction to the concepts of short-term and long-term …

Conflicting online reviews challenge the consumer's decision-making processes.
Furthermore, increase in visual content, both positive and negative, adds complexity. This …

Internet search rankings have a significant impact on consumer choices, mainly because
users trust and choose higher-ranked results more than lower-ranked results. Given the …

Challenges, experiments, and computational solutions in peer review Page 1 76
COMMUNICATIONS OF THE ACM | JUNE 2022 | VOL. 65 | NO. 6 review articles IMA GER YB Y …

In this age of information overload, people use a variety of strategies to make choices about
what to buy, how to spend their leisure time, and even whom to date. Recommender …

Complex networks have emerged as a simple yet powerful framework to represent and
analyze a wide range of complex systems. The problem of ranking the nodes and the edges …

This paper is the first study that investigates the impact of balance (the ratio of positive and
negative reviews) and sequence (the order in which the reviews are presented) of a set of …

Digital experiences capture an increasingly large part of life, making them a preferred, if not
required, method to describe and theorize about human behavior. Digital media also shape …

The business value of online consumer reviews has emerged in recent year as one of
utmost importance for hotel marketers. This study examines how online consumer reviews …