The purpose of this study was to determine the effect of e-service quality on e-loyalty, digital
leadership on e-loyalty, the effect of e-service quality on e-satisfaction and the effect of e …

The present study examined the anticipated technology service quality of private commercial
banks in Bangladesh, with a particular emphasis on the satisfaction of e-consumers …

Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust
in digital economy | Emerald Insight Books and journals Case studies Expert Briefings Open …

Purpose The purpose of this study is to investigate the impact of e-service quality and e-trust
on customer e-satisfaction and, subsequently, on customer e-loyalty towards a website in …

The study's objectives were to inspect how media marketing influenced the development of
customer satisfaction and trust through the mediating effect of consumer engagement. In …

Student satisfaction is an important determinant of university enrollment and reputational
capital. This paper investigates e-service quality impact on word-of-mouth measures of …

Due to the advances in wireless network environments, consumers/end-user behaviors
continue to expand in cyberspace. Similarly, university students (ie universities' consumers) …

The reason for this observation become to partly and concurrently decide the impact of
service quality on customer satisfaction in Tangerang city, and to decide the variable of free …

This study investigates the impact of technology acceptance on behavioral intention (BI) to
use e-learning among academics at three private universities in Iraq that implemented the e …

Many companies are facing difficulties such as sales reduction due to the changing of
consuming behavior during the period of crises. However, this research aims to understand …