The dark side of high performance human resource practices in the visitor economy

SJ Page, T Bentley, S Teo, A Ladkin - International Journal of Hospitality …, 2018 - Elsevier
Enhancing employee performance and improving staff retention are key objectives within
the visitor economy, especially among the subset of tourism and hospitality businesses …

Keeping talents for advancing service firms in Asia

C Zheng - Journal of service management, 2009 - emerald.com
Purpose–Skill shortages worldwide have intensified the need for talent management. Few
papers examine the pattern of human resource (HR) and talent management practices that …

[PDF][PDF] High performance management practices and sustainability of SMEs. Evidence from manufacturing and services-based industries in Pakistan

A Raziq, R Wiesner - Journal of Management Sciences, 2016 - researchgate.net
Prior research on high performance management practices (HPMP) has primarily examined
the relationship between HPMP and firm performance in the context of large organisations …

Self-Service Technologies (SST) in the US Restaurant industry: An evaluation of consumer perceived value, satisfaction, and continuance intentions

M Zaitouni, KS Murphy - Journal of Foodservice Business …, 2023 - Taylor & Francis
Innovation in restaurant and hospitality technology has proliferated recently. Restaurants
have been utilizing different self-service technologies (SST) to expand their business and …

The research design used to develop a high performance management system construct for US restaurant managers

KS Murphy, S Murrmann - International Journal of Hospitality Management, 2009 - Elsevier
Studies suggest that when organizations place a higher value on their employees, through
the implementation of high performance management systems (HPMSs), their business …

Restaurant employees and food safety compliance: Motivation comes from within

KJ Harris, RB DiPietro, ND Line… - Journal of Foodservice …, 2019 - Taylor & Francis
The purpose of this study was to investigate the impact of restaurant employee internal belief
systems on their motivation to comply with food safety guidelines in restaurants. Food safety …

The relationship between firm size and high performance management practices in Pakistani SMEs

A Raziq - Indian Journal of Commerce and Management Studies, 2014 - ijcms.in
This study is concerned with the relationship between firm size and High Performance
Management Practices (HPMP). The study was conducted in the context of Small & Medium …

Human resource management high-performance work practices and contextual setting: Does industry matter? A comparison of the US restaurant sector to the …

KS Murphy, JA Williams - Journal of Foodservice Business …, 2010 - Taylor & Francis
This article uses an exploratory qualitative methodology to propose salient human resource
management high-performance work practices in the casual restaurant industry. The …

Verification of the reflective model of first order factors for reward and empowerment constructs based on questionnaires derived from Lawler et al.(1991)

JA Marin-Garcia, G Conci - Journal of Industrial Engineering …, 2012 - upcommons.upc.edu
Purpose: High involvement practices have traditionally been classified in four main
categories: training, communication, rewards and empowerment. In order to measure the …

A study on the relationship between HRM practices which is based on the Korean culture and employee outcomes in the Korean hotel industry

Y Lee - Culinary science and hospitality research, 2017 - koreascience.kr
Most countries have their own culture that presents different types of behaviour. The
employees' specific ways of working, according to each country, influence its organisation …