Soft and hard TQM practices: future research agenda for industry 4.0

K Ali, SK Johl - Total Quality Management & Business Excellence, 2022 - Taylor & Francis
The primary objective of this study is to examine the present literature of Total Quality
Management (TQM) and its connection with industry 4.0. The author tried to understand …

Unleashing the Potential of the TQM and Industry 4.0 to Achieve Sustainability Performance in the Context of a Developing Country

P Saha, S Talapatra, HM Belal, V Jackson - Global Journal of Flexible …, 2022 - Springer
Business organizations may be able to improve their Sustainability Performance (SP) by
adopting Total Quality Management (TQM) concepts combined with Industry 4.0 (I4. 0) …

[HTML][HTML] Roadmap for the implementation of total quality management (TQM) in ISO 9001-certified construction companies: Evidence from Turkey

C Budayan, O Okudan - Ain shams engineering journal, 2022 - Elsevier
This paper aims to develop a roadmap for ISO 9001-certified construction companiesn to
move towards effective Total Quality Management (TQM) implementation. Although ISO …

Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies

AO Ahmed, AA Idris - The TQM Journal, 2020 - emerald.com
Purpose Soft total quality management (TQM) aspects are the facets of TQM that mainly
concern with the management of human resource in a way to achieve the results of …

[PDF][PDF] An empirical study on enhancing product quality and customer satisfaction using quality assurance approach in an Indian manufacturing industry

A Mittal, P Gupta - International Journal of Mathematical …, 2021 - researchgate.net
The aim of this paper is to investigate the utilization of quality assurance approach in
improving the product quality and customer satisfaction while implementing total quality …

Knowledge management and total quality management impact on employee effectiveness in emerging industries: case of Tunisian small and medium enterprises

F Lehyani, A Zouari, A Ghorbel, M Tollenaere, JC Sá - Sustainability, 2023 - mdpi.com
Employee effectiveness is highly important for all economic activities. Several factors can
affect its degree, either positively or negatively. In this vein, this work aims to examine the …

Lessons learned from quality management system ISO 9001: 2015 certification: practices and barrier identification from Brazilian industrial companies

LCFM Barbosa, OJ de Oliveira, MC Machado… - Benchmarking: An …, 2022 - emerald.com
Purpose This study used a qualitative approach on five case studies in Brazilian industrial
companies. The research used interviews, document analysis and on-site visits to collect …

Critical success factors of Total Quality Management practices using Pareto analysis

K Ali, SK Johl - International Journal of Productivity and …, 2022 - inderscienceonline.com
In Industry 4.0, the concept of total quality management (TQM) has gained more importance
because the survival of the organisation depends on better quality management. The …

The impact of total quality management on corporate sustainability in the manufacturing sector: corporate social responsibility as a mediator

SM Hassis, MA Othman, Y Saleh - The TQM Journal, 2023 - emerald.com
Purpose This study aims at investigating the impact of total quality management (TQM) on
corporate sustainability (CS) by mediating the role of corporate social responsibility (CSR) in …

The sustainable effect of operational performance on financial benefits: Evidence from Chinese quality awards winners

H Liu, S Wu, C Zhong, Y Liu - Sustainability, 2020 - mdpi.com
Quality management practices have become increasingly important as firms seek to obtain
quality certifications to dominate markets. To date, adequate research evaluating the effects …