Content moderation research typically prioritizes representing and addressing challenges
for one group of stakeholders or communities in one type of context. While taking a focused …

Social media sites use content moderation to attempt to cultivate safe spaces with accurate
information for their users. However, content moderation decisions may not be applied …

In online communities, antisocial behavior such as trolling disrupts constructive discussion.
While prior work suggests that trolling behavior is confined to a vocal and antisocial minority …

What one may say on the internet is increasingly controlled by a mix of automated programs,
and decisions made by paid and volunteer human moderators. On the popular social media …

As a descriptor, artificial intelligence (AI) is polysemous and problematic. Like the muddled
“big data” before it, this term du jour tends to be invoked broadly and haphazardly, by …

Partisan incivility is prevalent in news comments, but we have limited insight into how
journalists and news users engage with it. Gatekeeping, cognitive bias, and social identity …

Journalistic judgment is both a central and fraught function of journalism. The privileging of
objectivity norms and the externalization of newsworthiness in discourses about journalism …

Online social platforms centered around content creators often allow comments on content,
where creators can then moderate the comments they receive. As creators can face …

App stores include an increasing amount of user feedback in form of app ratings and
reviews. Research and recently also tool vendors have proposed analytics and data mining …

This paper presents an algorithm audit of the Google Top Stories box, a prominent
component of search engine results and powerful driver of traffic to news publishers. As …