One voice fits all? Social implications and research challenges of designing voices for smart devices

J Cambre, C Kulkarni - Proceedings of the ACM on human-computer …, 2019 - dl.acm.org
When a smart device talks, what should its voice sound like? Voice-enabled devices are
becoming a ubiquitous presence in our everyday lives. Simultaneously, speech synthesis …

How experienced designers of enterprise applications engage AI as a design material

N Yildirim, A Kass, T Tung, C Upton… - Proceedings of the …, 2022 - dl.acm.org
HCI research has explored AI as a design material, suggesting that designers can envision
AI's design opportunities to improve UX. Recent research claimed that enterprise …

Reading between the guidelines: How commercial voice assistant guidelines hinder accessibility for blind users

SM Branham, AR Mukkath Roy - Proceedings of the 21st International …, 2019 - dl.acm.org
Voice-Activated Personal Assistants (VAPAs)-like Apple Siri and Amazon Alexa-have rapidly
become common features on mobile devices and in homes of millions of people around the …

Revolution or evolution? Speech interaction and HCI design guidelines

C Murad, C Munteanu, BR Cowan… - IEEE Pervasive …, 2019 - ieeexplore.ieee.org
The evolution of designing interactive interfaces has been rather incremental over the past
few decades, largely focused on graphical user interfaces (GUIs), even as these extended …

Challenges and Opportunities for the Design of Smart Speakers

T Long, LB Chilton - arXiv preprint arXiv:2306.05741, 2023 - arxiv.org
Advances in voice technology and voice user interfaces (VUIs)--such as Alexa, Siri, and
Google Home--have opened up the potential for many new types of interaction. However …

[HTML][HTML] “Alexa, can we design gamification without a screen?”-Implementing cooperative and competitive audio-gamification for intelligent virtual assistants

P Bräuer, A Mazarakis - Computers in Human Behavior, 2022 - Elsevier
Intelligent virtual assistants (IVAs) like Amazon Alexa or Google Assistant have become
increasingly popular in recent years, and research into the topic is growing accordingly. A …

How to guide task-oriented chatbot users, and when: A mixed-methods study of combinations of chatbot guidance types and timings

SF Yeh, MH Wu, TY Chen, YC Lin, XJ Chang… - Proceedings of the …, 2022 - dl.acm.org
The popularity of task-oriented chatbots is constantly growing, but smooth conversational
progress with them remains profoundly challenging. In recent years, researchers have …

Finding a new voice: Transitioning designers from GUI to VUI design

C Murad, C Munteanu, B R. Cowan… - Proceedings of the 3rd …, 2021 - dl.acm.org
As Voice User Interfaces (VUIs) become widely popular, designers must handle new
usability challenges. However, compared to other established domains such as Graphical …

The impact of user characteristics and preferences on performance with an unfamiliar voice user interface

CM Myers, A Furqan, J Zhu - Proceedings of the 2019 CHI Conference …, 2019 - dl.acm.org
Voice User Interfaces (VUIs) are increasing in popularity. However, their invisible nature with
no or limited visuals makes it difficult for users to interact with unfamiliar VUIs. We analyze …

Designing voice interfaces: Back to the (curriculum) basics

C Murad, C Munteanu - Proceedings of the 2020 CHI Conference on …, 2020 - dl.acm.org
Voice user interfaces (VUIs) are rapidly increasing in popularity in the consumer space. This
leads to a concurrent explosion of available applications for such devices, with many …