Let voice assistants sound like a machine: Voice and task type effects on perceived fluency, competence, and consumer attitude

H Im, B Sung, G Lee, KQX Kok - Computers in Human Behavior, 2023 - Elsevier
Voice Assistants (VA) are increasingly penetrating consumers' daily lives. This study aimed
to investigate the effects of synthetic vs. human voice on users' perception of the voice …

The effectiveness of human vs. AI voice-over in short video advertisements: A cognitive load theory perspective

X Wang, Z Zhang, Q Jiang - Journal of Retailing and Consumer Services, 2024 - Elsevier
In the fast-paced modern life, short video advertising has become the focus of digital
marketing due to its convenience and efficiency. However, with the intensification of …

Creating inclusive voices for the 21st century: A non-binary text-to-speech for conversational assistants

A Danielescu, SA Horowit-Hendler, A Pabst… - Proceedings of the …, 2023 - dl.acm.org
As voice assistant usage continues to grow, their homogeneity becomes even more
problematic with the UNESCO report,“I'd Blush if I could” showing that designing only …

Automated news reading in the neural age: Audience reception and perceived credibility of a news broadcast read by a neural voice

L Heiselberg, JN Blom, A van Dalen - Journalism Studies, 2022 - Taylor & Francis
Automated journalism is rapidly developing in the news industry. Among the most recent
and promising technological potentials are neural voices, ie, text-to-speech technology …

Stakeholders' experiences of and expectations for robot accents in a dental care simulation: a Finland-Swedish case study

S Hägglund, C Tigerstedt, D Biström… - Social Robots in …, 2023 - ebooks.iospress.nl
This paper presents the findings of an exploratory, qualitative case study where dental
professionals' and care clients' experiences of and expectations for robot accent are …

Kawaii game vocalics: a preliminary model

K Seaborn, K Rogers, S Nam, M Kojima - Companion Proceedings of the …, 2023 - dl.acm.org
Kawaii is the Japanese concept of cute++, a global export with local characteristics. Recent
work has explored kawaii as a feature of user experience (UX) with social robots, virtual …

Let me Be your Service Robot: Exploring Early User Experiences of Human-Robot Collaboration for Service Domains

D Golchinfar, D Vaziri, D Hennekeuser… - 2023 32nd IEEE …, 2023 - ieeexplore.ieee.org
There has been increasing interest in the application of service robots in retail service
domains in recent years. In most cases, deployed robot systems focus on serving customer …

How language of interaction affects the user perception of a robot

B Sienkiewicz, G Sejnova, P Gajewski… - … Conference on Social …, 2023 - Springer
Spoken language is the most natural way for a human to communicate with a robot. It may
seem intuitive that a robot should communicate with users in their native language …

Putting Robots in Context: Challenging the Influence of Voice and Empathic Behaviour on Trust

M Romeo, I Torre, S Le Maguer… - 2023 32nd IEEE …, 2023 - ieeexplore.ieee.org
Trust is essential for social interactions, including those between humans and social artificial
agents, such as robots. Several robot-related factors can contribute to the formation of trust …

The Emotional Dilemma: Influence of a Human-like Robot on Trust and Cooperation

D Becker, D Rueda, F Beese… - 2023 32nd IEEE …, 2023 - ieeexplore.ieee.org
Increasing anthropomorphic robot behavioral design could affect trust and cooperation
positively. However, studies have shown contradicting results and suggest a task-dependent …