How do mobile wallets improve sustainability in payment services? A comprehensive literature review
Easy access to the Internet, smartphones, and mobile-based banking change customer
shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets …
shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets …
The moderating influence of brand image on consumers' adoption of QR-code e-wallets
In a post-pandemic era marked by thriving digital payments and e-commerce transactions
due to physical distancing norms, the growth of mobile payments or E-wallets is expected to …
due to physical distancing norms, the growth of mobile payments or E-wallets is expected to …
Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness
Q Zhang, SK Ariffin, C Richardson, Y Wang - Journal of Retailing and …, 2023 - Elsevier
The rapid development of mobile payment has attracted many competitors and made
customer retention a crucial issue for mobile payment service providers. This study …
customer retention a crucial issue for mobile payment service providers. This study …
A novel multi-attribute decision-making for ranking mobile payment services using online consumer reviews
The onset of the COVID-19 pandemic has changed consumer usage behavior towards
mobile payment (m-payment) services. Consumer usage behavior towards m-payment …
mobile payment (m-payment) services. Consumer usage behavior towards m-payment …
Factors influencing technology adoption amongst small retailers: insights from thematic analysis
Purpose The present study aims to understand small retailers' current use of various low-
cost technologies and the factors responsible for small retailers' adoption. Furthermore …
cost technologies and the factors responsible for small retailers' adoption. Furthermore …
Two decades of mobile payment research: A systematic review using the TCCM approach
Researchers have increasingly explored various aspects of mobile payment in the past two
decades, including different mobile payment systems (MPS), stakeholders, and related …
decades, including different mobile payment systems (MPS), stakeholders, and related …
Investigating innovation diffusion, social influence, and personal inner forces to understand people's participation in online e-waste recycling
T Lyu, H Chen, Y Guo - Journal of Retailing and Consumer Services, 2023 - Elsevier
By integrating the elaboration likelihood model (ELM), innovation diffusion theory (IDT) and
social cognition theory (SCT), this study constructs a research model through which to …
social cognition theory (SCT), this study constructs a research model through which to …
With enterprise metaverse comes great possibilities! Understanding metaverse usage intention from an employee perspective
The present research examines the enterprise metaverse adoption intention behaviour
using the Diffusion of Innovation theory (DOI) theory. The findings of this research reveal that …
using the Diffusion of Innovation theory (DOI) theory. The findings of this research reveal that …
Fintech and contactless payment: help or hindrance? The role of invasion of privacy and information disclosure
Purpose There is always a need to discover how a paradox between a customer's desire for
a more personalized experience and their privacy and security concerns would shape their …
a more personalized experience and their privacy and security concerns would shape their …
Mobile wallet adoption intention amid COVID-19 pandemic outbreak: A novel conceptual framework
This research aims to explore adoption intention towards mobile wallet (m-wallet) amid
COVID-19 outbreak using mediated-moderation framework. This study, in its uniqueness …
COVID-19 outbreak using mediated-moderation framework. This study, in its uniqueness …