How does COVID-19 differ from previous crises? A comparative study of health-related crisis research in the tourism and hospitality context
The importance of the risk to tourism and hospitality operations from pandemic-related crises
has increased. Therefore, the current study offers a literature review targeting tourism and …
has increased. Therefore, the current study offers a literature review targeting tourism and …
COVID-19 research in management: An updated bibliometric analysis
The unprecedented impact of COVID-19 on the global economy as well as on the academic
literature. Since early 2020, management researchers have made exceptional efforts to …
literature. Since early 2020, management researchers have made exceptional efforts to …
How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective
M Zhang, Y Liu, Y Wang, L Zhao - Computers in Human Behavior, 2022 - Elsevier
Live streaming commerce has been the mainstream of e-commerce in recent years.
Although live streaming research has gained interest, a holistic model explaining why …
Although live streaming research has gained interest, a holistic model explaining why …
Restaurant hygiene attributes and consumers' fear of COVID-19: Does psychological distress matter?
Restaurant unhygienic affairs have concerned consumers and policy makers alike since the
onset of COVID-19 pandemic. The current study incorporates restaurant hygiene attributes …
onset of COVID-19 pandemic. The current study incorporates restaurant hygiene attributes …
The role of institutional and self in the formation of trust in artificial intelligence technologies
Purpose The deployment of artificial intelligence (AI) technologies in travel and tourism has
received much attention in the wake of the pandemic. While societal adoption of AI has …
received much attention in the wake of the pandemic. While societal adoption of AI has …
The effects of crowdedness and safety measures on restaurant patronage choices and perceptions in the COVID-19 pandemic
This paper investigates the effects of crowdedness and in-restaurant safety measures on
consumers' restaurant patronage choices (eat-in vs. order takeaway vs. not patronize) and …
consumers' restaurant patronage choices (eat-in vs. order takeaway vs. not patronize) and …
Privacy controls as an information source to reduce data poisoning in artificial intelligence-powered personalization
J Cloarec - Journal of Business Research, 2022 - Elsevier
The latest advances in data-driven marketing, such as real-time personalization, have
increasingly made consumers more vulnerable. In response, some consumers deliberately …
increasingly made consumers more vulnerable. In response, some consumers deliberately …
Untangling the effect of cognitive trust and perceived value on health-related information seeking, sharing and psychological well-being: Motivations sought …
H Pang, Y Liu - Telematics and Informatics, 2023 - Elsevier
Previous literature has documented that mobile application utilization increased
exponentially throughout the ongoing COVID-19 epidemic. To comprehend the possible …
exponentially throughout the ongoing COVID-19 epidemic. To comprehend the possible …
Consumers' untrust and behavioral intentions in the backdrop of hotel booking attributes
Purpose The study aims to investigate how hotel booking attributes (ie perceived privacy,
perceived certification and perceived assurance) engender consumers' untrust and …
perceived certification and perceived assurance) engender consumers' untrust and …
[HTML][HTML] How privacy practices affect customer commitment in the sharing economy: A study of Airbnb through an institutional perspective
Privacy is an emerging issue for home-sharing platforms such as Airbnb. Home-sharing
providers (business customers) are subject to both digital privacy risks (eg, data breaches …
providers (business customers) are subject to both digital privacy risks (eg, data breaches …