Regardless of the prevalence and value of change initiatives in contemporary organizations,
these often face resistance by employees. This resistance is the outcome of change …

This article reviews research on affect, emotion, and decision making published in
Organizational Behavior and Human Decision Processes from the 1990s onward. The …

No behavior sits in a vacuum, and one behavior can greatly affect what happens next. We
propose a conceptual frame within which a broad range of behavioral spillovers can be …

Purpose This study aims to investigate the effect of customers' multisensory service
experience on customer satisfaction with cognitive effort and affective evaluations using big …

Customer equity drivers (CEDs) include value, brand, and relationship equity, which have a
strong link with loyalty intentions. This study aims to examine the incremental effects of …

Purpose The purpose of this article is to examine all the studies carried out within the scope
of e-HRM and smart HRM, grouped according to the sub-functions of technical and HRM …

In the intervening years since publication of the chapter “A ect and Consumer
Behavior”(Cohen & Areni, 1991) in the Handbook of Consumer Behavior (Kassarjian & …

Emotion regulation strategies can alter behavioral and physiological responses to emotional
stimuli and the neural correlates of those responses in regions such as the amygdala or …

Theories of emotion and decision-making argue that negative, high arousing emotions—
such as anger—motivate competitive social choice (eg, punishing and defecting). However …

Economic models of decision making are consequentialist in nature; they assume that
decision makers choose between alternative courses of action by assessing the desirability …