A Agolli, BC Holtz - Journal of Occupational Health Psychology, 2023 - psycnet.apa.org
Contemporary work environments are characterized by increasing job demands, extensive use of communication technologies, blurred boundaries between work and private lives, and …
Recovery experiences (ie, psychological detachment, relaxation, mastery, and control; Sonnentag and Fritz (Journal of Occupational Health Psychology, 12, 204–221,)) are …
Purpose This study aims to investigate direct and indirect (via perceived caring climate) links between spiritual leadership and hazing at work in the hospitality context. The authors also …
In the tourism, hospitality, and events industry, organizational justice plays a crucial role in shaping key job outcomes such as organizational commitment, trust, job performance …
Few concepts are more poignant than dignity at this point in history due to the confluence of several profound phenomena that detract from dignity—the pandemic, racial inequality, and …
X Zheng, D Ni, X Liu, M Zhang - Journal of Occupational and …, 2023 - Wiley Online Library
A growing body of research has documented the negative relationship between mindfulness and ego depletion. However, most of this research has taken a static view while ignoring the …
This study investigate how service recovery affect customer loyalty of Uber customers in Ghana and how trust mediate the relationship between recovery and customer loyalty. With …
M Ohana, M Fortin - Group & Organization Management, 2024 - journals.sagepub.com
While optimism–a cognitive disposition that involves positive beliefs about the future–is a strong predictor of wellbeing at work, we know little about its role in how people experience …
X Liu, JY Mao, D Ni, J Quan… - Journal of Service …, 2024 - journals.sagepub.com
Predominantly based on a static perspective, existing studies have documented that supervisor support is a key facilitator of front-line employees' service behaviors …