This paper argues for the need to go beyond appreciating co‐production as a stand‐alone
process. Rather it offers a holistic model of value creation for public services, by integrating …

While cocreation research proliferates, existing studies fail to isolate its manifestation
through digital (vs non-digital) platforms. Moreover, extant research predominantly explores …

The ebook edition of this title is Open Access and freely available to read online. The UN's
Sustainable Development Goals (SDGs) set an ambitious agenda for global problem …

The exponential rise of sharing economy has accelerated the growth of shared healthcare
platforms in recent times. Although a shared healthcare platform transforms the exchange of …

Background Participatory and collaborative approaches such as co-production, co-creation,
and co-design have become popular as they encourage meaningful participation of wider …

It might be argued that a narrative of co-production has come to re-define contemporary
social and public policy. Elinor Ostrom's pioneering work on co-production, that started in the …

Co-production is intended to co-create public value. This article analyzes how co-producers
address the tensions that arise among the various dimensions of public value. The article …

Purpose The purpose of this paper is to introduce the concept of meaning as a relevant but
missing link in understanding the building blocks of service innovation informed by service …

This research extends literature on value co-creation by examining customer perspectives
on institutional arrangements of service systems and how these shape customers' efforts to …

This paper is the first to apply the services marketing framework of service-dominant logic
(SD logic) to enhance understanding of patient conceptualizations of value in the context of …