Has brand loyalty declined? A longitudinal analysis of repeat purchase behavior in the UK and the USA

J Dawes, L Meyer-Waarden, C Driesener - Journal of Business Research, 2015 - Elsevier
This research examines long-term loyalty change in a wide variety of FMCG categories in
the UK and the USA, over time periods ranging from six to thirteen years. The study uses …

Realizing the value of extensive replication: A theoretically robust portrayal of double jeopardy

C Habel, L Lockshin - Journal of Business Research, 2013 - Elsevier
Researchers have spent almost 50years developing, refining and applying the NBD-
Dirichlet in repeat purchase markets, in particular with extensive replication of the …

The Dirichlet model in marketing

C Driesener, C Rungie - Journal of Consumer Behaviour, 2022 - Wiley Online Library
We present a review of Gerald Goodhardt's most famous contribution to marketing science—
the NBD‐Dirichlet model. This provides a powerful illustration of the complex pathway and …

Understanding the attendance at cultural venues and events with stochastic preference models

G Trinh, D Lam - Journal of Business Research, 2016 - Elsevier
This study proposes an alternative approach to the usual cognitive investigation of cultural
venue and event attendance. This approach is based on stochastic preference theory …

Digital media consumption: Using metrics, patterns and dashboards to enhance data‐driven decision‐making

K Chan, M Uncles - Journal of Consumer Behaviour, 2022 - Wiley Online Library
Dashboards are commonly used to inform data‐driven decision‐making by multiple
stakeholders within and across businesses. The purpose of this article is to show how a …

Revealed preference analysis of red wine attributes using polarisation

W Jarvis, C Rungie, L Lockshin - International Journal of Wine …, 2007 - emerald.com
Purpose–The usual method of analysis of product attributes in marketing is to fit a
multinomial logit model within a stated choice experiment, to determine the impact of …

If the model fits, use it: Methods and benchmarks for evaluating NBD-Dirichlet goodness-of-fit

C Driesener, M Banelis… - Australasian Marketing …, 2017 - journals.sagepub.com
The Dirichlet model is an empirical generalization describing and predicting repeated
choice amongst a set of competitive alternatives. With the advent of big data, there are many …

Systematic response errors in self-reported category buying frequencies

G Ludwichowska, J Romaniuk… - European Journal of …, 2017 - emerald.com
Purpose Despite the growing availability of scanner-panel data, surveys remain the most
common and inexpensive method of gathering marketing metrics. The purpose of this paper …

How loyal are Italian consumers to wine attributes?

L Casini, C Rungie, AM Corsi - Journal of Wine Research, 2009 - Taylor & Francis
The paper focuses on the study of loyalty towards three product attributes for wines sold in
the Italian retail sector, through the polarisation index. A product attribute is a characteristic …

Audience behaviour or buyer behaviour: what can models of brand buying behaviour say about arts audiences?

C Hand, FDO Riley - International Journal of Arts Management, 2016 - JSTOR
As as note, Fraser, separate arts Kerrigan genres entities. tend and Certainly, to Ozbilgin be
considered studies (2004) of note, arts genres tend to be considered as separate entities …