BACKGROUND: The participative design of work processes is hampered by as-yet
unresolved challenges. A root cause is seen in high information-pass-on-barriers. Virtual …

Context: Digital games can be considered information systems because they use
technological resources to interact with people, process data, and create outputs. Moreover …

Software requirements (SRs) selection is a multicriteria group decision making (MCGDM)
problem whose objective is to select the SRs from the pool of the requirements on the basis …

This conceptual contribution introduces the idea of “facets of work” and explains how it can
be applied to challenges in today's IS discipline. The notion of facets of work emerged from …

There are often gaps between the lived experiences of end users and the official version of
processes as espoused by the organization. To understand and address these gaps, we …

Purpose Many organizations struggle to achieve their desired levels of business process
flexibility and support. However, these two capabilities conflict with each other and different …

This paper presents a new agent responsibility framework designed to help business
professionals and IT experts collaborate around the analysis and design of digital agents …

Purpose Business process modeling faces a difficult balance: on the one hand,
organizations seek to enact, control and automate business processes through formal …

Process flexibility is essential for organizations coping with uncertainty, emergence, and
change. In this study, we research how process stories may lessen friction in realizing …

In this article, we point to the importance of considering the organizational context when
deciding on an enterprise modeling approach. Based on extant research in the area of …