Compared with survey polls, social media can yield a better and more comprehensive
understanding of public perceptions of special topics in a more scientific manner. However …

The COVID-19 pandemic has disrupted the customers habits of purchasing as well as
shopping behaviours. This study seeks to develop an integrated model of the critical role of …

Purpose Small and medium-sized enterprises (SMEs) can adopt and use social media (SM)
for communicating information with stakeholders with minimal cost. The ability to access and …

Government social media has been integrated as part of the government administrative tools
to improve public service and promote public goals. However, the current government …

The use of information technologies has been a window of opportunity for local governments
to increase initiatives and instruments for citizen participation and interaction with society …

With the advent of various Internet of Things (IoT) technologies, smart-homes have become
an important application area. However, the low end-user penetration of the smart-home …

A variety of studies have put forward heterogeneous stage models of e-government
development since 2000. However, there is lack of research on a general framework of the …

In keeping abreast with the digitized and automated world today, governments of developing
and developed nations must provide appropriate e-government services to assure …

This paper presents a study of the personal experiences of older migrants as they use digital
technologies and electronic services. Focusing primarily on digital health and social …

It has become a marketing trend for marketers to use influencers to advertise and sell
products because influencers can affect the attitudes and decision-making of other social …