Knowing about knowing: An illusion of human competence can hinder appropriate reliance on AI systems

G He, L Kuiper, U Gadiraju - Proceedings of the 2023 CHI Conference …, 2023 - dl.acm.org
The dazzling promises of AI systems to augment humans in various tasks hinge on whether
humans can appropriately rely on them. Recent research has shown that appropriate …

How stated accuracy of an AI system and analogies to explain accuracy affect human reliance on the system

G He, S Buijsman, U Gadiraju - Proceedings of the ACM on Human …, 2023 - dl.acm.org
AI systems are increasingly being used to support human decision making. It is important
that AI advice is followed appropriately. However, according to existing literature, users …

Opening the Analogical Portal to Explainability: Can Analogies Help Laypeople in AI-assisted Decision Making?

G He, A Balayn, S Buijsman, J Yang… - Journal of Artificial …, 2024 - jair.org
Abstract Concepts are an important construct in semantics, based on which humans
understand the world with various levels of abstraction. With the recent advances in …

The State of Pilot Study Reporting in Crowdsourcing: A Reflection on Best Practices and Guidelines

J Oppenlaender, T Abbas, U Gadiraju - … of the ACM on Human-Computer …, 2024 - dl.acm.org
Pilot studies are an essential cornerstone of the design of crowdsourcing campaigns, yet
they are often only mentioned in passing in the scholarly literature. A lack of details …

AiLingo–A design science approach to advancing non-expert adults' AI literacy

M Pinski, M Haas, A Franz - 2023 - aisel.aisnet.org
Non-experts struggle in human-AI collaboration due to AI's differences from more traditional
technologies, such as inscrutability. Meanwhile, information systems research on AI …

An Information Bottleneck Characterization of the Understanding-Workload Tradeoff in Human-Centered Explainable AI

L Sanneman, M Tucker, JA Shah - The 2024 ACM Conference on …, 2024 - dl.acm.org
Recent advances in artificial intelligence (AI) have underscored the need for explainable AI
(XAI) to support human understanding of AI systems. Consideration of human factors that …

Impact of Model Interpretability and Outcome Feedback on Trust in AI

D Ahn, A Almaatouq, M Gulabani… - Proceedings of the CHI …, 2024 - dl.acm.org
This paper bridges the gap in Human-Computer Interaction (HCI) research by comparatively
assessing the effects of interpretability and outcome feedback on user trust and collaborative …

Preferences for AI Explanations Based on Cognitive Style and Socio-Cultural Factors

H Kopecka, J Such, M Luck - Proceedings of the ACM on Human …, 2024 - dl.acm.org
Designing AI systems with the capacity to explain their behaviour is paramount to enable
human oversight, facilitate trust, promote acceptance of technology and, ultimately, empower …

Using Open Data to Automatically Generate Localized Analogies

SE Spatharioti, DG Goldstein, JM Hofman - Proceedings of the CHI …, 2024 - dl.acm.org
Numerical analogies (or “perspectives”) that translate unfamiliar measurements into
comparisons with familiar reference objects (eg,“275,000 square miles is roughly as large as …

To Err Is AI! Debugging as an Intervention to Facilitate Appropriate Reliance on AI Systems

G He, A Bharos, U Gadiraju - Proceedings of the 35th ACM Conference …, 2024 - dl.acm.org
Powerful predictive AI systems have demonstrated great potential in augmenting human
decision making. Recent empirical work has argued that the vision for optimal human-AI …