Driven by pressures for sustainable development and disruptions such as the COVID-19
pandemic, manufacturing companies in the 21st century are affected by two intertwined …

Abstract Service systems engineering (SSE) focuses on the systematic design and
development of service systems. Guided by a value proposition, service systems enable …

Innovation Design presents an approach to designing shared value for businesses, non-
profit organizations, end-users and society. The societal and economic challenges we are …

Ride sharing allows to share costs of traveling by car, eg, for fuel or highway tolls.
Furthermore, it reduces congestion and emissions by making better use of vehicle …

Supply chains are characterized by multiple firms providing their resources and processes to
meeting customer demand in an efficient manner. There exists a great variety of approaches …

The current industry driven trend of providing flexible e-services lays the ground for the new
research area" service value networks''(SVNs). We observe a rising number of industry …

Mobile application stores have revolutionised the dynamics of mobile ecosystems. Research
on mobile application ecosystems has been significantly driven by data that is focused on …

The complexity of development and deployment in today's IT world is enormous. Despite the
existence of so many pre-fabricated components, frameworks, cloud providers, etc., building …

A prominent research focus, especially in the context of EU public funding, has been the
systematic use of the Internet for new ways of value creation in the services sector. This idea …

Abstract An effective Decision Support System (DSS) should help its users improve decision
making in complex, information-rich environments. We present a feature gap analysis that …