The acquirements of e-service quality in fashion e-storescapes: mediating effect in an SOR model
Purpose This study aims to determine the effects of e-service quality (e-SQ) in fashion e-
storescapes (online retail store environments) on e-customer citizenship behaviour (e-CCB) …
storescapes (online retail store environments) on e-customer citizenship behaviour (e-CCB) …
The impact of service experience on sustainable customer engagement: The mediation of green perceived value and customer satisfaction
D Yan, C Wang, T Sun, D Wen - … Social Responsibility and …, 2024 - Wiley Online Library
With increasing public environmental awareness, accelerating green transformation has
become inevitable for enterprises to achieve long‐term development. Sustainable customer …
become inevitable for enterprises to achieve long‐term development. Sustainable customer …
Assessing the determinants of participation in the circular plastic economy by Nigerian students
Purpose This study aims to address the critical subject of building capacity for the circular
economy in the global south. It complements the literature by providing information on the …
economy in the global south. It complements the literature by providing information on the …
Empirical nexus of corporate social responsibility, service quality, corporate reputation and brand preference: evidence from Iranian healthcare industry
D Ghorbanzadeh, T Chandra, S Elmirzaev… - Journal of Health …, 2024 - emerald.com
Purpose Researchers have widely explored and associated corporate social responsibility
with firm success. Measuring the relationship between corporate social responsibility (CSR) …
with firm success. Measuring the relationship between corporate social responsibility (CSR) …
Text analysis of power customer complaint work order based on data mining
DJ Huang, WT Zhu, Q Wang, F Shao… - … on Computer, Artificial …, 2023 - spiedigitallibrary.org
In order to explore the problem of text analysis of power customer complaint work order, a
text analysis of power customer complaint work order based on data mining is proposed …
text analysis of power customer complaint work order based on data mining is proposed …
How a Sustainability Strategy Can Leverage E-Commerce?
AT Rosário - Advancing SMEs Toward E-Commerce Policies for …, 2023 - igi-global.com
During the last decades, we have seen building sustainable business models as an
innovative part of the business strategy. Different economic sectors have used the concept to …
innovative part of the business strategy. Different economic sectors have used the concept to …
Comercio electrónico y la calidad de servicio al cliente en la generación Millennial del Cercado de Lima
JN Suaquita, OLV Minaya - SCIÉNDO, 2023 - revistas.unitru.edu.pe
Se propuso como objetivo describir la relación entre comercio electrónico y la calidad de
servicio al cliente en la generación Millenial del cercado de Lima, presentando un enfoque …
servicio al cliente en la generación Millenial del cercado de Lima, presentando un enfoque …