[图书][B] Theorizing crisis communication
TL Sellnow, MW Seeger - 2021 - books.google.com
Explore the major theories within crisis communication, fully revised and updated Theorizing
Crisis Communication provides a comprehensive and state-of-the-art review of both current …
Crisis Communication provides a comprehensive and state-of-the-art review of both current …
Supply chain involvement in business continuity management: effects on reputational and operational damage containment from supply chain disruptions
Purpose Does internal integration extend to business continuity and to managing supply
chain disruptions (SCDs)? Despite the voluminous literature on supply chain integration …
chain disruptions (SCDs)? Despite the voluminous literature on supply chain integration …
Activating constructive employee behavioural responses in a crisis: Examining the effects of pre‐crisis reputation and crisis communication strategies on employee …
This study explores how organizational management can promote employee voice
behaviours, as positive behavioural reactions with constructive ideas, in responding to …
behaviours, as positive behavioural reactions with constructive ideas, in responding to …
Understanding damage to and reparation of brand trust: a closer look at image congruity in the context of negative publicity
Z Tong, J Feng, F Liu - Journal of Product & Brand Management, 2022 - emerald.com
Purpose Studies have shown that negative publicity adversely affects brand trust, but exactly
how brand trust can be damaged remains poorly understood. This study aims to explore …
how brand trust can be damaged remains poorly understood. This study aims to explore …
Integrating moral outrage in situational crisis communication theory: A triadic appraisal model for crises
WT Coombs, ER Tachkova - Management communication …, 2023 - journals.sagepub.com
This study uses moral outrage to create a triadic appraisal of crises for situational crisis
communication theory (SCCT). The addition of moral outrage improves the theory with an …
communication theory (SCCT). The addition of moral outrage improves the theory with an …
Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis …
This study seeks to foster a greater understanding of effective crisis communication from the
internal context of organizations. The present research conducted an online experimental …
internal context of organizations. The present research conducted an online experimental …
[HTML][HTML] A visualization analysis of crisis and risk communication research using CiteSpace
This study aims to understand the research status and development trend of crisis and risk
communication research (CRCR) through a visual analysis in CiteSpace, thereby providing …
communication research (CRCR) through a visual analysis in CiteSpace, thereby providing …
Stealing thunder as a crisis communication strategy in the digital age
SY Lee - Business Horizons, 2020 - Elsevier
The proliferation of social media and information communication technologies (ICTs) has
transformed the crisis communication landscape. We are increasingly seeing new crisis …
transformed the crisis communication landscape. We are increasingly seeing new crisis …
Negative spillover of moral irresponsibility into anti-brand behaviors: the role of moral emotion and disengagement in ethical and social transgressions
S Youn - Journal of Product & Brand Management, 2022 - emerald.com
Purpose As one of the largest industries in the global economy, the fashion industry has
emphasized the symbolic and aspirational features of its products while maximizing the …
emphasized the symbolic and aspirational features of its products while maximizing the …
Debunking misinformation in times of crisis: Exploring misinformation correction strategies for effective internal crisis communication
This study aimed to explore misinformation correction strategies for effective internal crisis
communication. Using an experimental study (N= 1196) with full‐time employees in the …
communication. Using an experimental study (N= 1196) with full‐time employees in the …