This research addresses the question of how social responsibility can be implemented at the
manufacturing facilities of the apparel manufacturers in the context of global apparel supply …

Purpose This study investigates the moderating role of complaint handling between
ideological incompatibility, symbolic incongruity, negative past experience and corporate …

Purpose This study aims to model repurchase intention among smartphones users by using
structural equation modelling. The model was used to determine the impact of service …

Purpose Due to the increased pollution and global warming, the banking sector is also
implementing green practices in their operations to improve business ethics. However, there …

Purpose–The purpose of this paper is to examine how companies can influence customers'
repurchase intention and willingness to recommend through relationship quality (RQ …

The emergence of digital technology platforms such as crowdsourcing platform allows SMEs
to establish an unmediated connection between suppliers and the customers; hence …

Purpose The present study is aimed to develop a firm export performance measurement
model. Increased levels of globalization are forcing firms, especially SMEs (ie small and …

Purpose The purpose of this paper is to evaluate how different strategic choices related to
the transitions in-and-out of exporting (export entry, export persistence, export exit) impact …

The present research focuses on whether the different combinations of the micro, small and
medium-sized enterprises'(SMEs) international scale and scope affect their international …

Purpose The purpose of this paper is to develop and analyze a model of factors influencing
interpersonal conflicts. Design/methodology/approach This research was conducted using a …