Effect of brand experiences on brand loyalty mediated by brand love: the moderated mediation role of brand trust

BR Bae, SE Kim - Asia Pacific Journal of Marketing and Logistics, 2023 - emerald.com
Purpose The aim of this study is to examine how brand trust moderates the effect of brand
experience on brand loyalty mediated by brand love in the context of Korean smartphone …

[PDF][PDF] A systematic literature review of brand commitment: Definitions, perspectives and dimensions

SA Osuna Ramírez, C Veloutsou… - Athens Journal of …, 2017 - zbw.eu
Although the relevance of consumer brand commitment is well recognized in the marketing
literature, the multiple definitions, dimensions and conceptual approaches to the construct …

How do brand communities generate brand relationships? Intermediate mechanisms

Z Zhou, Q Zhang, C Su, N Zhou - Journal of Business research, 2012 - Elsevier
This research investigates the intermediate mechanism that translates brand communities
into brand relationships. Using a sample of online brand communities from China, the study …

Price fairness, satisfaction, and trust as antecedents of purchase intentions towards organic food

FA Konuk - Journal of Consumer Behaviour, 2018 - Wiley Online Library
Health and environmental issues are increasingly important in consumers' decision‐making
process. Accordingly, demand for organic food is rapidly growing. In this context, the …

How we relate to brands: Psychological and neurophysiological insights into consumer–brand relationships

M Reimann, R Castaño, J Zaichkowsky… - Journal of Consumer …, 2012 - Elsevier
In three experiments, this research provides new insights into branding by studying the
psychological and neurophysiological mechanisms of how consumers relate to their …

Drivers and outcomes of brand heritage: Consumers' perception of heritage brands in the automotive industry

KP Wiedmann, N Hennigs, S Schmidt… - Journal of Marketing …, 2011 - Taylor & Francis
Heritage brands stand for longevity and sustainability, as proof that the core values and
performance of the given products are reliable. Focusing on the automotive industry, the aim …

Influences of retail brand trust, off‐line patronage, clothing involvement and website quality on online apparel shopping intention

C Jones, S Kim - International Journal of Consumer Studies, 2010 - Wiley Online Library
This study examines the influence of retail brand trust, off‐line patronage, clothing
involvement, and website quality on online apparel shopping intention for young female US …

Exploring consumer‐brand relationship quality and identification: Qualitative evidence from cosmetics brands

E Papista, S Dimitriadis - Qualitative Market Research: An …, 2012 - emerald.com
Purpose–The purpose of this paper is to examine alternative constructs that are used in
parallel to describe the strength of consumer‐brand relationships. First, the two main …

The role of customer affection and trust in loyalty rebuilding after service failure and recovery

S La, B Choi - The Service Industries Journal, 2012 - Taylor & Francis
This study investigates the dynamics of customer affection and customer trust on customer
loyalty intention after cases of service failure and recovery. The results demonstrate that after …

Brand fidelity: Scale development and validation

D Grace, M Ross, C King - Journal of Retailing and Consumer Services, 2020 - Elsevier
The goal of this research is to develop and validate a multi-dimensional scale measure of
brand fidelity. This paper reports the rigorous process of scale development, through two …