A review of high performance work practices (HPWPs) literature and recommendations for future research in the hospitality industry

K Murphy, E Torres, W Ingram… - International Journal of …, 2018 - emerald.com
Purpose The present research aims to examine the scholarly literature on high-performance
work practices (HPWPs). Relevant comparisons were made between the hospitality industry …

High-performance work practices and hotel employee performance: The mediation of work engagement

OM Karatepe - International Journal of Hospitality Management, 2013 - Elsevier
This study proposes and tests a research model that investigates whether work engagement
functions as a mediator of the effects of high-performance work practices (HPWPs) on job …

Marketing luxury services beyond affluence in the new normal: Insights from fine dining during the coronavirus pandemic

WM Lim, A Aggarwal, R Dandotiya - Journal of Retailing and Consumer …, 2022 - Elsevier
The market for luxury is no longer exclusive to the affluent society and the prevalence of
conspicuous consumption among the mass society is a testament to the rise of mass …

Promoting service-oriented organizational citizenship behaviors in hotels: The role of high-performance human resource practices and organizational social climates

TW Tang, YY Tang - International Journal of Hospitality Management, 2012 - Elsevier
Integrating social exchange and information processing theories, this study examines the
influence of high-performance human resource (HR) practices on service-oriented …

Development and validation of the performance management behavior questionnaire

AJ Kinicki, KJL Jacobson, SJ Peterson… - Personnel …, 2013 - Wiley Online Library
This study integrates literature on performance management and organizational behavior
with input from managers to develop a 27‐item measure of performance management …

Influence of high-performance work system on employee service performance and OCB: the mediating role of resilience

K Nadeem, A Riaz, RQ Danish - Journal of Global Entrepreneurship …, 2019 - Springer
Previous studies regarding high-performance work system (HPWS)-performance
relationship have been conducted at organizational level of analysis, thus highlighted …

[PDF][PDF] Organizational climate and service climate in tourism and hospitality: A review

M Manning, A Shacklock, N Bell… - The Journal of New …, 2012 - researchgate.net
Purpose–This paper provides a literature review of studies within tourism and hospitality of
both generalized organizational climate (providing an overall snapshot of an organization's …

Empowerment in the hospitality industry in the United States

D Kruja, H Ha, E Drishti, T Oelfke - Journal of Hospitality Marketing …, 2016 - Taylor & Francis
This study explores the impact of organizational antecedents (ie, self-managed teams,
career advancement, work environment, and leadership, and of individual antecedents (eg …

Makna Kerja Bagi Barista

F Ramadhan - 2017 - dspace.uii.ac.id
Barista Proffesion is the most being discussed nowadays. Barista has a great responsibility
in coffee industry because barista is dealing directly with customers. Each barista has their …

The impact of workplace spirituality on food service worker turnover intention

CG Beehner, MJ Blackwell - Journal of Management …, 2016 - ingentaconnect.com
In 2015, employee turnover was a significant problem in the food service industry. In order to
reduce employee turnover, researchers have examined the relationship between workplace …