Quality management has become inevitable and ubiquitous in higher education, especially
given the increasing competition in both industry and professional orientation. To date, there …

Purpose This paper aims to examine the roles of quality managers at community colleges,
their experiences balancing accountability and improvement and their insights into the future …

ABSTRACT A crucial factor for the success of quality management is support from academic
staff. However, previous research indicates 'academic resistance'to quality management …

Quality management in higher education is generally discussed with reference to
commendable outcomes such as success, best practice, improvement or control. This paper …

Die Frage, wie sich die Weiterentwicklung der Lehre an Hochschulen systematisch
verankern lässt, erfährt mit dem Auslaufen von Förderprogrammen wie dem QPL erneute …

Mixed methods approaches have become increasingly relevant in social sciences research
over the last few decades. Nevertheless, we show that these approaches have rarely been …

El objeto de este estudio es analizar las resistencias individuales y organizacionales en
procesos de cambio relacionados con la mejora de la calidad de la enseñanza superior en …

The paper investigates quality management in teaching and learning in higher education
institutions from a principal-agent perspective. Based on data gained from semi-structured …

Recent decades have seen increasingly complex external regulation applied to higher
education providers. This has accentuated the role of heads of quality, who require …

Hierzu zähle eine stärkere Institutionalisierung der „bislang eher unkoordiniert (…)
operierenden empirischen Wissenschafts-und Hochschulforschung “(Wissenschaftsrat …