Hospitality co-creation with mobility-impaired people

PMC Lin, KL Peng, L Ren, CW Lin - International Journal of Hospitality …, 2019 - Elsevier
This study aims to analyze and construct the hospitality value co-creation system of dining
services for mobility-impaired persons (MIPs) by using a specific technological platform in …

[PDF][PDF] Service-to-service co-creation of value at music festivals

M Raja - 2017 - core.ac.uk
This chapter presents the background to a study of service-to-service value (SSV) creation. It
introduces music festivals as the research setting and provides an overview of the …