[HTML][HTML] Setting B2B digital marketing in artificial intelligence-based CRMs: A review and directions for future research

JR Saura, D Ribeiro-Soriano… - Industrial Marketing …, 2021 - Elsevier
The new business challenges in the B2B sector are determined by connected ecosystems,
where data-driven decision making is crucial for successful strategies. At the same time, the …

Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review

S Cartwright, H Liu, C Raddats - Industrial Marketing Management, 2021 - Elsevier
Social media are increasingly becoming a valuable tool for Business-to-Business (B2B)
organizations. However, social media research in B2B lacks a comprehensive overview …

Digital marketing for B2B organizations: structured literature review and future research directions

N Pandey, P Nayal, AS Rathore - Journal of Business & Industrial …, 2020 - emerald.com
Digital marketing for B2B organizations: structured literature review and future research
directions | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Social media in marketing: A review and analysis of the existing literature

AA Alalwan, NP Rana, YK Dwivedi… - Telematics and informatics, 2017 - Elsevier
People worldwide are largely engaged and attached with the web 2.0 technology and Social
media platforms. By the same token, businesses start looking at such technologies as …

[HTML][HTML] “Old boys' club”: Barriers to digital marketing in small B2B firms

J Setkute, S Dibb - Industrial Marketing Management, 2022 - Elsevier
Despite the widely acknowledged benefits of digital marketing, many B2B SMEs have been
slow to adopt these practices. These firms' characteristics and ways of working mean that …

Digital marketing adoption and success for small businesses: The application of the do-it-yourself and technology acceptance models

W Ritz, M Wolf, S McQuitty - Journal of Research in interactive …, 2019 - emerald.com
Purpose This paper aims to examine small business' participation in digital marketing and to
integrate the do-it-yourself (DIY) behavior model and technology acceptance model (TAM) …

A comparison of social media marketing between B2B, B2C and mixed business models

S Iankova, I Davies, C Archer-Brown, B Marder… - Industrial Marketing …, 2019 - Elsevier
This paper explores the implicit assumption in the growing body of literature that social
media usage is fundamentally different in business-to-business (B2B) companies than in the …

Customer relationship management capabilities and social media technology use: Consequences on firm performance

FS Foltean, SM Trif, DL Tuleu - Journal of business research, 2019 - Elsevier
Despite the importance of institutional factors in adopting new technologies, the role of these
drivers in the use of social media technology (SMT) to strengthen customer relationship …

The usage of digital marketing channels in SMEs

HM Taiminen, H Karjaluoto - Journal of small business and enterprise …, 2015 - emerald.com
The usage of digital marketing channels in SMEs | Emerald Insight Books and journals Case
studies Expert Briefings Open Access Publish with us Advanced search The usage of digital …

The digital marketing toolkit: a literature review for the identification of digital marketing channels and platforms

MK Peter, M Dalla Vecchia - New trends in business information systems …, 2021 - Springer
Digital transformation, driven by technological advances and changing customer
requirements, is stimulating the use of digital marketing. 11% of Swiss organizations regard …