The literature on crisis learning has thus far paid little attention to the institutional channels
through which governments draw lessons from crisis events. This paper examines …

Improvement through experience-based learning is on the agenda of the Norwegian police.
This paper will examine how 'experience-based learning'is understood and practiced by …

Major, acute crises call for efficient crisis management. This study examines how
understandings of police operational and intelligence officers affect collaboration and …

This paper studies the role of day‐to‐day social interaction among emergency call central
operators and its effect on interagency collaboration in emergencies. In 2017 the police, fire …

Det norske politiet vektlegger i økende grad det som kalles kunnskapsbasert politiarbeid,
der kunnskap skal være retningsgivende for praksis. Det har i mindre grad vært fokusert på …

When a major, acute crisis happens, preparedness agencies will strengthen their command
and control structure. From an organisational point of view, the present paper, taking the …

From organisational perspectives, this study examines coordinatorsʼ experience in the field
of domestic violence and sexual abuse, regarding the coordinator scheme and role. The …

During an ongoing crisis, collective sensemaking processes concern how social actors
create their environment by (en) acting and paying attention to some information while …

Crisis coordination as process can be understood as the adjustment of actions and
decisions among interdependent actors to achieve specified goals. Coordination during …

Denne masteroppgaven er en kvalitativ studie som ser på bruk av evalueringer og læring på
politiets operasjonssentral. Formålet med oppgaven er å få mer kunnskap om hvordan …