Purpose The main purpose of this paper is to analyse the current literature situation in terms
of relationships between Industry 4.0 and quality management and TQM. The author wanted …

Purpose Quality 4.0 (Q4. 0) is related to quality management in the era of Industry 4.0 (I4. 0).
In particular, it concentrates on digital techniques used to improve organizational …

Technological innovation has become an integral aspect of our daily life, such as wearable
and information technology, virtual reality and the Internet of Things which have contributed …

The Covid-19 pandemic has globally affected most of the industrial sectors, pushing public
and private institutions to invest in digital transformation at a pace never experienced before …

The purpose of this paper is to conduct a comparison for Industry 4.0 maturity models in the
context of Total Quality Management (TQM) principles. TQM principles have been used as …

Purpose In this era of Industry 4.0, characterized by disruptive technologies, there is a need
to identify and understand the role of the quality function in the excellence journey. Quality …

Based on the environmental psychology theory, this research conceptualizes and
investigates the dimensions of e-servicescapes, and examines how each dimension …

Purpose This article aims to understand whether and how a digital transformation strategy
(DTS) can strengthen the relationship between network organizations and the generation …

Abstract Knowledge management for high-tech products, based on innovative product
architectures and components, is a critical issue for market satisfaction. Scientific research …

Purpose Small and medium-sized enterprises (SMEs) are fundamental to the
socioeconomic development of a country or region. They directly contribute to increasing …