This study examines how social network integration (ie, integration of online platforms with
other social media services, for example, with Facebook or Twitter) can affect the …

Inconsistency in online consumer reviews (OCRs) may cause uncertainty and confusion to
consumers when they make purchase decisions. However, there is a lack of a systematic …

Review helpfulness is receiving increasing attention by academics and practitioners along
with the growing problem of information overload in the Internet age. Prior studies on online …

In many e-commerce platforms user communities share product information in the form of
reviews and ratings to help other consumers to make their choices. This study develops a …

In the past decade, we have witnessed the growing importance of management responses
to online reviews on digital platforms. In this study, we examine the impact of online …

Question-and-answer (Q&A) forums are gaining popularity as a user-engagement tool to
drive traffic on multiservice portals. In a platform market model, demand-side users seek …

Research on Digital Nudging has become increasingly popular in the Information Systems
(IS) community. This paper presents an overview of the current progress, a critical reflection …

This study investigates the advocates of crowdfunding projects. Advocates refer to
individuals who have invested in a project, and the information of such endorsement is …

Online product ratings offer information on product quality. Scholars have recently proposed
the potential of designing multidimensional rating systems to better convey information on …

Current information security behavior research assumes that lone individuals make a
rational, informed decision about security technologies based on careful consideration of …