Natural language processing (NLP) is gaining momentum in management research for its
ability to automatically analyze and comprehend human language. Yet, despite its extensive …

AI is widely thought to be poised to transform business, yet current perceptions of the scope
of this transformation may be myopic. Recent progress in natural language processing …

ABSTRACT Social commerce (s-commerce)—the use of social media to support electronic
commerce—has become pervasive. This paper aims to investigate an important type of …

Despite the popularity of open innovation in recent years, studies examining the impact of
open innovation upon firm performance have shown mixed results. Previous empirical work …

A growing number of enterprises begin to utilize user-generated content (UGC) to help build
brand awareness and loyalty on social media platforms. Thus, it is important to investigate …

Purpose Social commerce platforms are prevalent in the explosion of social media and e-
commerce, and they enable conversations across a broad range of topics. However, their …

Abstract Online Fake News characterized by falsehood and ambiguity is significantly
shaking up various aspects of social, economic, and political life across the globe. In …

Social commerce is a relatively new e-commerce model that has the potential to drive
consumption growth and promote flexible social employment. However, despite its potential …

Social media has become an important marketing media to attract and retain consumers.
This article focuses on the movie industry and aims to investigate how different channels …

Artificial Intelligence (AI) techniques are reshaping academic and managerial practice and
providing an array of opportunities to leverage data for insights into consumer behavior …