Consumer ethics: A review and research agenda

SM Hassan, Z Rahman, J Paul - Psychology & Marketing, 2022 - Wiley Online Library
Consumer ethics continues to draw the attention of academicians and practitioners as a
significant economic and social issue globally. Consumer ethics refers to moral principles …

Message framing effects on sustainable consumer behaviour: a systematic review and future research directions for social marketing

ES Florence, D Fleischman, R Mulcahy… - Journal of Social …, 2022 - emerald.com
Purpose The purpose of this research is to provide a systematic review of the literature
relating to message framing and its effectiveness in persuading consumers to adopt …

Toward sustainable consumption of green cosmetics and personal care products: The role of perceived value and ethical concern

T Suphasomboon, S Vassanadumrongdee - Sustainable Production and …, 2022 - Elsevier
This study investigates consumer purchase intention of green cosmetics and personal care
products in Thailand by extending the Perceived Value Theory with ethical concern as a …

Enhancing sustainable cosmetics brand purchase: a comprehensive approach based on the sor model and the triple bottom line

C Grădinaru, DR Obadă, IA Grădinaru, DC Dabija - Sustainability, 2022 - mdpi.com
Profitable and dynamic, the cosmetics industry strives to conform to the environmental ideals
and practices of the 21st century. For years, NGOs, the media, and consumers have accused …

The blame shift: Robot service failures hold service firms more accountable

Y Ryoo, YA Jeon, WJ Kim - Journal of Business Research, 2024 - Elsevier
This article reports findings from four studies examining blame attribution following service
failures perpetrated by frontline robots or human service providers. Findings show that when …

Chatbot advertising as a double-edged sword: The roles of regulatory focus and privacy concerns

WJ Kim, Y Ryoo, SY Lee, JA Lee - Journal of Advertising, 2023 - Taylor & Francis
In this article, the authors examine the effect of regulatory focus and privacy concerns on
consumers' responses to highly personalized chatbot advertising. Findings from two …

Theory of planned behavior, ethics and intention of conscious consumption in Slow Fashion Consumption

JS Lira, MF Costa - Journal of Fashion Marketing and Management …, 2022 - emerald.com
Purpose This study seeks to investigate the influence of the theory of planned behavior
(TPB), of the conscious consumption intention and of the consumer ethical considerations …

Ethical sensitivity in consumers' decision-making: The mediating and moderating role of internal locus of control

JF Toti, MF Diallo, R Huaman-Ramirez - Journal of Business Research, 2021 - Elsevier
Ethical behavior has been a topic of increasing research interest, but only a few studies
have examined ethical decision-making through a holistic consideration of ethical …

Exploring factors affecting sustainable consumption behaviour

T Dimitrova, I Ilieva, M Angelova - Administrative Sciences, 2022 - mdpi.com
Business development policies cover both marketing and sales functions, as they are so
intertwined in most firms. Thus, managers should comply with the factors that influence …

Integrating fair trade with circular economy: Personality traits, consumer engagement, and ethically-minded behavior

S Kutaula, A Gillani, LC Leonidou… - Journal of business …, 2022 - Elsevier
With the concept of circular economy gaining increasing momentum, its connection to
consumer behavior, particularly focusing on fair trade, has been relatively unexplored …