Business failure prediction or survival analysis can assist corporate organizations in better
understanding their performance and improving decision making. Based on aspect-based …

Swearing can violate norms and thereby offend consumers. Yet the prevalence of swear
word use suggests that an offensiveness perspective may not fully capture their impact in …

Mobile applications (" apps") developed to promote online safety for children are
underutilized and rely heavily on parental control features that monitor and restrict their …

Studies have yielded mixed findings on the helpfulness determinants of online reviews in
tourism and hospitality. To address this issue and unveil the overall sizes of helpfulness …

The online travel review has become one of the most influential information sources for
travelers' decision making. This research primarily aims to examine the relationship between …

Online comments submitted by readers of news articles can provide valuable feedback and
critique, personal views and perspectives, and opportunities for discussion. The varying …

While open-source software has become ubiquitous, its sustainability is in question: without
a constant supply of contributor effort, open-source projects are at risk. While prior work has …

In order to encourage users' engagement as well as crowdsource quality control, a majority
of online review websites have started to provide review peer evaluation votes, reviewer …

Research in computer-supported cooperative work has historically focused on behaviors of
individuals at scale, using frames of interpersonal interaction such as Goffman's theories of …

This study discusses the effects of spatial and social distances between US domestic
travelers on online review assessment. Previous studies on online review assessment have …