A brief review of systems theories and their managerial applications
[Modified excerpt] Systems theory is an interdisciplinary theory about every system in nature,
in society and in many scientific domains as well as a framework with which we can …
in society and in many scientific domains as well as a framework with which we can …
Storytelling about places: Tourism marketing in the digital age
Storytelling about places is recognized as a tool to enhance the reputation of regions as they
compete for tourism and economic development spending in the digital age. Through digital …
compete for tourism and economic development spending in the digital age. Through digital …
[PDF][PDF] La quinta disciplina
P Senge - Arte e prática da organização que aprende, 1992 - academia.edu
Dadme una Palanca y Moveré al Mundo. Arquímedes (Reseña del libro La Quinta
Disciplina). Martín Olivar molivar8@gmail.com T Page 1 Revista de Ciencias Empresariales …
Disciplina). Martín Olivar molivar8@gmail.com T Page 1 Revista de Ciencias Empresariales …
SD logic research directions and opportunities: The perspective of systems, complexity and engineering
The need for a systems approach to modelling and understanding service is now well
established (Barile, 2009; Barile and Polese, 2009; Golinelli, 2010; Ng et. al., 2011a) …
established (Barile, 2009; Barile and Polese, 2009; Golinelli, 2010; Ng et. al., 2011a) …
Toward a service (eco) systems perspective on value creation
This article discusses how the core concepts of service-dominant logic—service-for-service
exchange, value co-creation, value propositions, resource integration, and highly …
exchange, value co-creation, value propositions, resource integration, and highly …
Smart service systems and viable service systems: Applying systems theory to service science
The objective of this paper is to review recent developments in service theory and systems
theory with a view to identifying common features between the two. In particular, the study …
theory with a view to identifying common features between the two. In particular, the study …
A digital servitization framework for viable manufacturing companies
MV Ciasullo, F Polese, R Montera… - Journal of Business & …, 2021 - emerald.com
Purpose The purpose of this paper is to understand the strategic management of a
technology-enabled shift from a product-centric to a service-centric logic and to identify the …
technology-enabled shift from a product-centric to a service-centric logic and to identify the …
Viable service systems and decision making in service management
The purpose of this paper is to highlight how systems thinking contributes to decision
making in uncertain contexts that are characteristic of service systems. Based on the …
making in uncertain contexts that are characteristic of service systems. Based on the …
An introduction to the viable systems approach and its contribution to marketing
Organizations are increasingly challenged by dynamism and turbulence that determine
conditions of complexity in decision making. The aim of this paper is to highlight the need for …
conditions of complexity in decision making. The aim of this paper is to highlight the need for …
Measuring customer value co-creation behavior: Developing a conceptual model based on service-dominant logic
A Tommasetti, O Troisi, M Vesci - Journal of Service Theory and …, 2017 - emerald.com
Purpose In line with the precepts of service-dominant logic (SDL), the purpose of this paper
is to devise a measurement framework of customer value co-creation practices during the …
is to devise a measurement framework of customer value co-creation practices during the …