Corporate social sustainability in supply chains: a thematic analysis of the literature

MMS Sodhi, CS Tang - International Journal of Production …, 2018 - Taylor & Francis
This paper maps out different research strands using thematic analysis on the literature
pertaining to large companies' efforts on social sustainability in their supply chains. The data …

Effect of general risk on trust, satisfaction, and recommendation intention for halal food

A Al-Ansi, HGT Olya, H Han - International Journal of Hospitality …, 2019 - Elsevier
The purpose of this empirical study is to investigate the effect of general risk, a
multidimensional factor, on halal customer trust, satisfaction and intention to recommend …

A blockchain-based evaluation approach for customer delivery satisfaction in sustainable urban logistics

Z Tian, RY Zhong, A Vatankhah Barenji… - … Journal of Production …, 2021 - Taylor & Francis
The rapid development of urbanisation and the ever-changing consumers' demands are
constantly changing the urban logistics industry, imposing challenges on logistics service …

The synergetic effect of after sales service, customer satisfaction, loyalty and repurchase intention on word of mouth

M Nasir, M Adil, A Dhamija - … Journal of Quality and Service Sciences, 2021 - emerald.com
Purpose Under a dynamic business environment that is seen today, organizations need to
adopt the right blend of strategies to attract, retain and maintain customers. Extant marketing …

Relational bonding strategies, customer satisfaction, and loyalty in the container shipping market

G Balci, A Caliskan, KF Yuen - International Journal of Physical …, 2019 - emerald.com
Purpose In recent years, the business of container lines has faced severe challenges such
as overcapacity and low profitability. To survive in such a competitive market, container lines …

Personality traits and social media as drivers of word-of-mouth towards sustainable fashion

SF Salem, AB Alanadoly - … of Fashion Marketing and Management: An …, 2021 - emerald.com
Purpose The main objective is to investigate the effects of antecedents of word-of-mouth
(WOM) towards sustainable fashion, using the Personality Traits theory. More specifically …

The effect of sustainable shipping practices on shippers' loyalty: The mediating role of perceived value, trust and transaction cost

KF Yuen, X Wang, YD Wong, Q Zhou - Transportation Research Part E …, 2018 - Elsevier
This study investigates the role of perceived value, trust, and transaction cost in mediating
the effect of sustainable shipping practices (SSP) on shippers' loyalty. Theoretical and …

A theory-driven identification and ranking of the critical success factors of sustainable shipping management

TMT Tran, KF Yuen, KX Li, G Balci, F Ma - Journal of Cleaner Production, 2020 - Elsevier
Sustainable shipping management (SSM) is arguably the most challenging issue that
shipping companies faced for the coming years. Hence, examining the critical success …

[HTML][HTML] The effects of economic, environmentally and socially related SDGs strategies of banking institutions on their customers' behavior

A Stauropoulou, E Sardianou, G Malindretos… - World Development …, 2023 - Elsevier
The financial sector is considered either directly or indirectly responsible for a number of
economic, environmental and social problems. Although this view has been long held, it …

Corporate social sustainability in supply chain management: a literature review

M Arslan - Journal of Global Responsibility, 2020 - emerald.com
Purpose Recently, sustainable supply chain management (SSCM) has generated significant
interest and gained attention of practitioners and academics. The purpose of this paper is to …