[HTML][HTML] Fake news on social media: the impact on society

F Olan, U Jayawickrama, EO Arakpogun… - Information Systems …, 2024 - Springer
Fake news (FN) on social media (SM) rose to prominence in 2016 during the United States
of America presidential election, leading people to question science, true news (TN), and …

Impact of the usage of social media in the workplace on team and employee performance

Q Song, Y Wang, Y Chen, J Benitez, J Hu - Information & Management, 2019 - Elsevier
How does the usage of social media in the workplace affect team and employee
performance? To address this cutting edge and up-to-date research question, we ran a …

The many faces of social media in business and economics research: Taking stock of the literature and looking into the future

A Tumasjan - Journal of economic surveys, 2024 - Wiley Online Library
Since their inception more than 15 years ago, social media have become a vibrant research
topic in business and economics research. This article presents an integrative literature …

[HTML][HTML] Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic

CY Li, YH Fang, YH Chiang - Technological Forecasting and Social …, 2023 - Elsevier
Chatbots' role in service contexts is changing to ensure better connectedness with
customers in the digital marketing era. Thus, developing an understanding of how to …

When does social desirability become a problem? Detection and reduction of social desirability bias in information systems research

DHA Kwak, X Ma, S Kim - Information & Management, 2021 - Elsevier
Social desirability (SD) bias occurs in self-report surveys when subjects give socially
desirable responses by over-or underreporting their behavior. Despite knowledge of SD as …

Understanding trust in ms-commerce: The roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust

LY Leong, TS Hew, KB Ooi, AYL Chong… - Information & …, 2021 - Elsevier
This paper examines what influences trust in mobile social commerce environment. Drawing
on trust-based acceptance model (ie cognitive and emotional trust) and online review …

External articulation and internal stabilization: Using identification stages to enhance online gamer loyalty

CI Teng, TL Huang, GL Huang, AR Dennis… - Decision Support …, 2024 - Elsevier
Social identification theory (SIT) posits that social identification predicts individuals'
commitment and loyalty. However, SIT has not clarified the mechanism underlying the …

When will consumers be ready? A psychological perspective on consumer engagement in social media brand communities

L Liu, R Liu, M Lee, J Chen - Internet Research, 2019 - emerald.com
Purpose The purpose of this paper is twofold: first, to explain whether consumer
engagement in social media brand communities (SMBCs) motivates consumer brand …

Prominence and engagement: Different mechanisms regulating continuance and contribution in online communities

J Kuem, L Khansa, SS Kim - Journal of Management Information …, 2020 - Taylor & Francis
Online communities have suffered from their members' intermittent, dormant, or nonexistent
participation. We propose that prominence, which refers to the salience of community …

Using IT design to prevent cyberbullying

PB Lowry, GD Moody, S Chatterjee - Journal of management …, 2017 - Taylor & Francis
The rise of social media has fostered increasing instances of deviant behavior. Arguably, the
most notable of these is cyberbullying (CB), which is an increasing global concern because …