Interpretable machine learning for predicting customer churn in retail banking
S Murindanyi, BW Mugalu… - … conference on trends …, 2023 - ieeexplore.ieee.org
Customer churn is one of the biggest problems any brokerage institution has. This is
evidenced by the rapid establishment of intelligent systems to predict customer churn, retain …
evidenced by the rapid establishment of intelligent systems to predict customer churn, retain …
Sparrow Search Optimization with Ensemble of Machine Learning Model for Customer Retention Prediction and Classification
RJT Nirmalraj, M Rajeswari, SH Krishna… - … on Trends in …, 2023 - ieeexplore.ieee.org
Customer Relationship Management (CRM) system is majorly used to allow organizations to
obtain new customers, establishes a continuous relationship with them and rises customer …
obtain new customers, establishes a continuous relationship with them and rises customer …